Can't set up my iphone 4. No SIM card on verizon phone

II bought a used iphone 4 and received it 2 days ago. Everything was already set up and I made a verizon account and activated it. Yesterday, I factory reset my phone and now I can't set anything up. I can only set the language and wifi before it says "No SIM card try again" and it wants me to put in a SIM card. How do I fix this? I went to my local verizon wireless store and they could not help me. They said these phones don't have SIM cards in it and that I would have to go to the apple store. Please help.

iPhone 4, iOS 7.1.2

Posted on Oct 18, 2014 3:06 PM

6 replies

Oct 18, 2014 3:14 PM in response to Community User

Verizon iPhone 4's do not have SIM cards, or any place to put one. Do you see a SIM card slot on the side of the phone? If you do it is either not a Verizon phone or is not a 4. About the only way it would ask for a SIM card if the phone does not have a slot is if the phone had been jailbroken. See: Remove the SIM card from your iPhone or iPad for where to look for a SIM card slot.

Feb 7, 2015 4:09 PM in response to cbugs

I bought my iPhone 4 new, and it has never been jailbroken. Over the last year I used it only for wireless connectivity to my stereo. It worked great until last January when it could no longer find my wireless network. After I "reset all" I encountered the same SIM card/slot problem, on the iPhone as well as through iTunes.

I have spent hours talking to at least six Verizon and Apple Support techs, three times restoring the iPhone to factory settings and otherwise troubleshooting. No luck. One Tech advised me to purchase a cheap iphone 4S (which does have a SIM card slot). The last Tech gave me the grave news that my iPhone 4 might be used as a paperweight but was otherwise useless. Sad but true.

Other than searching the Apple website to find out if they ever released a fix, don't waste your time.

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Can't set up my iphone 4. No SIM card on verizon phone

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