My iPad Air 1 is stuck in headphone mode

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My iPad Air 1 is stuck in headphone mode

I Did not get the ipad wet. It just randomly happened while playing a game. We tried a q tip and black stuff came out but that didn't help. I tried "sucking" on the port like other forums said but that didn't do anything.

I Tried resetting and pluging in and out my headphones but nothing is working.

PLease help.

iPad Air, iOS 8.0.2

Posted on Oct 19, 2014 4:49 AM

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Answer 1

Demo

Level 10

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Oct 19, 2014 5:20 AM in response to meagandbrian

If you tried to clean the port as has been suggested by others and that didn't work, here are a few other things that you can try. This is my boilerplate response for issues with sound. The second suggestion, may not apply, but I would check it anyway, just to be sure. Since I don't know how you tried "resetting", I have posted both methods of resetting that I recommend.

1. If you have no sound at all, even in the Music App, try rebooting the iPad.

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

2. If you lost sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

If you have the side switch set to lock screen rotation then the system sound control is in the control center if you are running iOS 7. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.

If you are running iOS 5 or iOS 6, the system sound control is in the task bar at the bottom. Double tap the home button and swipe all the way to the right in the task bar to get to the speaker icon on the left side. Tap on that and the sounds will return.

If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.

This support article from Apple explains how the side switch works.

http://support.apple.com/kb/HT4085

3. Try resetting all settings. Settings>General>Reset>Reset all settings. No data will be lost but you will have to enter all of the device settings again.

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