HP Officejet 6500 E709n Wireless

Hey Leng Chee,

Thanks for the question. I understand that you are experiencing issues with your printer after updating to OS X Yosemite. To troubleshoot this issue, we’ll want to follow the same troubleshooting steps for printers:

Troubleshooting printer issues in OS X

http://support.apple.com/kb/ts3147

Follow these steps until the issue is addressed:

1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.

2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.

3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.

4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.

5. Delete the affected printer, then add the printer again.

If the issue persists, try these additional steps:

1. Reset the printing system, then add the printer again.

2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.

3. Contact the printer vendor or visit their website for further assistance.

Thanks,

Matt M.

HP Officejet 6500 E710a-f Fax function didn't work for me after Updating to OS X 10.10.2 (like after every other minor OS X Update).

• Remove Fax
• Reinstall drivers: HP Printer Drivers v3.0 for OS X
• Add Printer ➕, Fax appears after a few seconds

Yosemite is the new Vista