flemminggitte

Q: Mail SMTP (outgoing) does not work after Yosemite upgrade

I have just updated Yosemite on my Mac and MacBook Air and the outgoing mails cannot be sent - the SMTP-connection fails.

It worked fully Ok few seconds before the upgrade was started.

 

So, I wonder if anyone or Apple can help on getting the Outgoing mails to work again.

iMac (27-inch Mid 2010), iOS 8.0.2

Posted on Oct 19, 2014 9:23 AM

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Q: Mail SMTP (outgoing) does not work after Yosemite upgrade

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  • by iMacMorten,

    iMacMorten iMacMorten Oct 26, 2014 3:06 AM in response to petermac87
    Level 1 (0 points)
    Oct 26, 2014 3:06 AM in response to petermac87

    Hi Pete,

     

    Thank you for the suggestion but I tried this twice all ready and my emails are still not leaving my outbox

  • by pullober,

    pullober pullober Oct 26, 2014 9:27 AM in response to flemminggitte
    Level 1 (0 points)
    Oct 26, 2014 9:27 AM in response to flemminggitte

    WORKED FOR ME IMMEDIATELY: i just changed my standard DNS to alternative ones (GOOGLE DNS 8.8.8.8 and 8.8.4.4) and my stuck mails went out in the same second! all other solutions mentioned did not work for me. after i installed other mail apps and the problem persisted, i thought it must sit a level deeper. after hours of googling and trying around I AM VERY HAPPY!!!

  • by pullober,

    pullober pullober Oct 26, 2014 9:35 AM in response to iMacMorten
    Level 1 (0 points)
    Oct 26, 2014 9:35 AM in response to iMacMorten

    Changing the DNS (for example to the ones google provides: 8.8.8.8 and 8.4.4.4) worked immediately! Every other solution i tried, did not!

  • by leturtle,

    leturtle leturtle Oct 26, 2014 11:17 AM in response to pullober
    Level 1 (0 points)
    Oct 26, 2014 11:17 AM in response to pullober

    This is quite clearly something that the Yosemite team need to address going fwd.  Whether it's Reseting Keychains or DNS's or whatever, point is... before upgrade all was stable, all was fine... after upgrade, something somewhere aint quite right.

     

    Get on it in Apple... there are people here that professionally rely on seamless comms.

     

    PS: how do you reset the keychain?

  • by Snoopdawg,

    Snoopdawg Snoopdawg Oct 27, 2014 8:05 AM in response to flemminggitte
    Level 1 (0 points)
    Oct 27, 2014 8:05 AM in response to flemminggitte

    Thanks a BUNCH! I spent all weekend trying to get my SMTP server to send out emails. I have a non SSL account. I fixed the keychain/text editor as mentioned above in Flemminggitte's response.  IN ADDITION, my port settings kept changing on me. I went both to Mail Preferences AND inside the SMTP server list and unchecked the “automatically detect and maintain account settings”.

    Good LUCK! Here’s how:

    Step 1: change the settings in two places by DESELECTING “automatically detect and maintain account settings”.
    Place 1. Mail Pref (Mail/Preferences), deselect “automatically detect and maintain account settings” is unchecked.
    Place 2. SMTP server (inside the mail application under Window, Connection Doctor. Which ever server has the red dot, double click on it and change the settings in the SMTP server pref.). deselect “automatically detect and maintain account settings” is unchecked.

    STEP 2: fix the keychain/text editor below as mentioned in Flemminggitte's email.

  • by Snoopdawg,

    Snoopdawg Snoopdawg Oct 27, 2014 8:07 AM in response to iMacMorten
    Level 1 (0 points)
    Oct 27, 2014 8:07 AM in response to iMacMorten

    Look at my reply to Flemminggitts response above.  Try changing the SMTP settings in 2 places.  This was the lifesaver for me (in addition to Flemminggitts solution).  Good luck!

  • by BioRich,

    BioRich BioRich Oct 27, 2014 8:13 AM in response to flemminggitte
    Level 1 (72 points)
    Servers Enterprise
    Oct 27, 2014 8:13 AM in response to flemminggitte

    Also have a look in your account preferences that automatically monitors the administration of the account.  This is new.  Turn that off to see if it changes anything.  It's a check box. 

     

    Cheers

  • by lewis_s,

    lewis_s lewis_s Oct 27, 2014 8:29 AM in response to lewis_s
    Level 1 (0 points)
    Oct 27, 2014 8:29 AM in response to lewis_s

    Correction.  I can now send out via my hotmail account but not my cox account.  I applied all the same changes to each account. Not sure why one is working and the other is not.  Also changed my DNS this morning.  That didn't fix it.

  • by Neal Goldberg,

    Neal Goldberg Neal Goldberg Oct 27, 2014 9:01 AM in response to flemminggitte
    Level 1 (5 points)
    Oct 27, 2014 9:01 AM in response to flemminggitte

    This worked!  Many many thanks!!!!!!

  • by BioRich,

    BioRich BioRich Oct 27, 2014 2:30 PM in response to Neal Goldberg
    Level 1 (72 points)
    Servers Enterprise
    Oct 27, 2014 2:30 PM in response to Neal Goldberg

    What worked?  More than one suggestion in this 6-page thread. 

  • by Keith Alva,

    Keith Alva Keith Alva Oct 27, 2014 4:09 PM in response to BioRich
    Level 1 (0 points)
    Oct 27, 2014 4:09 PM in response to BioRich

    OK WOW THANKS YOSEMITE. After a couple hours of adjusting this is what worked for me.

     

    • Delete all accounts from mail
    • Delete saved passwords in Applications> Utilities keychain>Keychain access


    If your email (gmail) requires  'Application-specific Password'. You must access your account settings from your browser before adding into Mail.

     

    Now follow these tips from the HelicopterJon

    Open up Finder

    In the Finder menu bar select Go > Go to folder

    type in ~/Library and click Go (on my kb the "~" is next to the left shift key)

    Open the folder Mail

    Open the folder V2

    Open the folder MailData

    Double click to open Accounts.plist (should open in TextEdit)

    Find the block of data that contains the offending mail account

    Find the line within this block that says <key>UserAllowsInsecureAuthentication</key>

    Change the line below this from <false/> to <true/>

    Quit TextEdit

    Restart mail

     

    Now, open mail and add your accounts. Test by sending a new message, if you try a previous save draft, It will not work.

  • by Neal Goldberg,

    Neal Goldberg Neal Goldberg Oct 27, 2014 5:23 PM in response to BioRich
    Level 1 (5 points)
    Oct 27, 2014 5:23 PM in response to BioRich

    Click the link - in response to flemminggitte

     

    but this is what worked -

     

    Open up Finder

    In the Finder menu bar select Go > Go to folder

    type in ~/Library and click Go (on my kb the "~" is next to the left shift key)

    Open the folder Mail

    Open the folder V2

    Open the folder MailData

    Double click to open Accounts.plist (should open in TextEdit)

    Find the block of data that contains the offending mail account

    Find the line within this block that says <key>UserAllowsInsecureAuthentication</key>

    Change the line below this from <false/> to <true/>

    Quit TextEdit

    Restart mail

  • by leturtle,

    leturtle leturtle Oct 28, 2014 3:36 AM in response to Neal Goldberg
    Level 1 (0 points)
    Oct 28, 2014 3:36 AM in response to Neal Goldberg

    Chaps/chappesses

     

    For those who still have issues after trying the previous... check to make sure you don't have a 3rd party mail plug-in.  Uninstall it if you do.

     

    Go to disk utility and verify 'disk permissions', then 'repair disk permissions'.  The last step was to clear the ACL's... (suggest contacting apple support for this).

  • by judyplap,

    judyplap judyplap Oct 28, 2014 1:18 PM in response to racb
    Level 1 (0 points)
    Oct 28, 2014 1:18 PM in response to racb

    This solution worked for me. Thanks! Oddly enough, I had no problems the first week Yosemite was installed. Mail worked fine. Then all of a sudden yesterday, it sent everything to the Outbox, regardless of the mail account I was using.

  • by OH-TEE,

    OH-TEE OH-TEE Oct 28, 2014 1:20 PM in response to Neal Goldberg
    Level 1 (5 points)
    Oct 28, 2014 1:20 PM in response to Neal Goldberg

    For those that have not found it yet,

    The

    type in ~/Library and click Go (on my kb the "~" is next to the left shift key)

    Is redundant

    When you Click on the "Go" menu hold down the "OPTION" key and the Library folder selection will be inserted into the menu list

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