Q: Dear sir I have forgotten my iCloud password how should I restore new pass word also my pervious email id which I have given is be ... Dear sir I have forgotten my iCloud password how should I restore new pass word also my pervious email id which I have given is been blocked so I could like same my email id also more
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Helpful answers
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Oct 22, 2014 8:05 AM in response to ddineshduraisamiby pedro d,Hello there, ddineshduraisami.
The following Knowledge Base article offers up a good checklist of steps for troubleshooting forgotten answers to your security questions:
If you forgot the answers to your Apple ID security questions
Reset your security questions
- Go to My Apple ID (appleid.apple.com).
- Select “Manage your Apple ID” and sign in.
- Select “Password and Security” on the left side of the page.
- If you have only one security question, you can change the question and answer now.
- If you have more than one security question:
- Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
- Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email?
After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.

If you can't reset your security questions
Contact Apple Support in either of these circumstances:
- You don't see the link to send a reset email, which means you don't have a rescue address.
- You see the link to send a reset email, but you don't have access to email at the rescue address.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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Dec 17, 2014 6:33 AM in response to pedro dby Linh11192,Hello!
I did ask Apple to send me a reset password email and Mail on my Ipad didn't sync to get mail. It was keeping ask me for Apple Id password. I haven't used my Apple id for 3 or 4 months. My lastes email i got was 28/10/2014.
how can i make it sync to receive reset password email?
