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unable to pair mac with apple tv

I'm having trouble pairing my mac to my apple tv. It must be a problem with the mac because my iPad works fine with it.


Any hints or tips would be much appreciated.

Posted on Oct 19, 2014 10:36 AM

Reply
1 reply

Oct 22, 2014 8:59 AM in response to JoStevo

Hi JoStevo,


Thanks for visiting Apple Support Communities.


It sounds like you may not be able to use AirPlay or AirPlay Mirroring from your Mac to Apple TV.


I recommend trying these troubleshooting tips first:


Wi-Fi Connection


If you are experiencing intermittent playback or significant network lag with AirPlay, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your AirPlay-enabled device.

  • Ensure that other devices aren't trying to stream to the same Apple TV at the same time.
  • Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
  • Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
  • If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
  • Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.

Ethernet Connection


Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.

From:


iTunes: Troubleshooting AirPlay and AirPlay Mirroring


All the best,


Jeremy

unable to pair mac with apple tv

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