How do I delete an old device I no longer have that still shows in Safari iCloud settings?

In the iCloud website..in settings it shows the devices that you are signed in to. I handed a broken 17" MBP into Apple for exchange for a new 15" but the 17" still shows active in my devices. I cannot find a way to delete the device...any solutions please?

MacBook Pro, Mac OS X (10.7)

Posted on Oct 19, 2014 12:05 PM

Reply
4 replies

Sep 26, 2017 8:18 PM in response to Shearwater2002

What if I removed my device from my ID and it still shows up in my devices in the apple store app or when I try to sign and get a verification code I get a warning logging into iCloud website that someone may be trying to use my device in another city? How do I erase it then? Do I have to go to Verizon to get it manually erased or should I go to Apple and track the phone down to manually remove it. I just want my old phone off my Apple ID and I can’t seem to do that. Please help me!!!!!

Oct 22, 2014 9:50 AM in response to Shearwater2002

Howdy Shearwater2002,


It sounds like you want to remove your old MacBook Pro from Find My Mac, but you no longer have access to the device. The article linked below will walk you through the process of removing the device from iCloud.


iCloud: Remove your device from Find My iPhone

Remove an iOS device you no longer have

If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.


  1. Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).
    If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
  2. Click All Devices, then select the device.
  3. Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
    If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
  4. When the device is erased, click Remove from Account.
    All your content is erased and someone else can now activate the device.


I hope this helps,

-Jason

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I delete an old device I no longer have that still shows in Safari iCloud settings?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.