hunttvillage

Q: Yosemite made my MacBook Pro so slow. Need help.

I Upgraded my MBP (2012), from Mavericks to Yosemite and it slowed my computer down to the point where it became unusable.  I repaired the permissions, and even reinstalled Yosemite but it didn't help.  My MBP is crawling and I'm hoping someone can walk me through a solution.  Need help.

 

SIgned,

YoseMighty Slow

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Oct 19, 2014 12:31 PM

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Q: Yosemite made my MacBook Pro so slow. Need help.

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  • Helpful answers

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  • by SadieMac07,

    SadieMac07 SadieMac07 Dec 22, 2014 6:16 AM in response to Lexiepex
    Level 1 (0 points)
    Dec 22, 2014 6:16 AM in response to Lexiepex

    THANK YOU SO MUCH LEX!! I ran AdwareMedic and removed the Geneio files. I reran EtreCheck and poof...everything looks like it is back to normal...or at least I think it is since the report now says I passed!    I appreciate your help!

     

    Problem description:

    Check after AdwareMedic was run.

     

    EtreCheck version: 2.1.5 (108)

    Report generated December 22, 2014 at 9:15:11 AM EST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Air (13-inch, Mid 2012) (Verified)

      MacBook Air - model: MacBookAir5,2

      1 1.8 GHz Intel Core i5 CPU: 2-core

      4 GB RAM Not upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en0: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 4000

      Color LCD 1440 x 900

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 0:0:52

     

    Disk Information: ℹ️

      APPLE SSD SM128E disk0 : (121.33 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 120.10 GB (31.85 GB free)

      Core Storage: disk0s2 120.47 GB Online

     

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Internal Memory Card Reader

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Launch Agents: ℹ️

      [loaded] com.oracle.java.Java-Updater.plist [Support]

      [not loaded] com.teamviewer.teamviewer.plist [Support]

      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [not loaded] com.teamviewer.teamviewer_service.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

      QuickTime Plugin: Version: 7.7.3

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

      Default Browser: Version: 600 - SDK 10.10

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Java  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          46% mds_stores

          17% mds

          6% WindowServer

          2% hidd

          0% fontd

     

    Top Processes by Memory: ℹ️

      122 MB mds_stores

      90 MB ocspd

      90 MB com.apple.WebKit.WebContent

      60 MB Safari

      52 MB WindowServer

     

    Virtual Memory Information: ℹ️

      1.41 GB Free RAM

      1.81 GB Active RAM

      434 MB Inactive RAM

      633 MB Wired RAM

      1.07 GB Page-ins

      0 B Page-outs

     

    Diagnostics Information: ℹ️

      Dec 22, 2014, 09:14:23 AM Self test - passed

  • by jt_mcdonough,

    jt_mcdonough jt_mcdonough Dec 22, 2014 6:29 AM in response to MadMacs0
    Level 1 (0 points)
    Dec 22, 2014 6:29 AM in response to MadMacs0

    Thank you for your repsse, very much appreciated.  I will start a new post next time and upgrade my memory.

  • by Lexiepex,

    Lexiepex Lexiepex Dec 22, 2014 6:30 AM in response to jt_mcdonough
    Level 6 (10,536 points)
    Mac OS X
    Dec 22, 2014 6:30 AM in response to jt_mcdonough

    Sadie, all looks OK now.

    (You still have to update the Flashplayer).

    Happy Xmas.

    Lex

  • by danteitaliano,

    danteitaliano danteitaliano Dec 29, 2014 7:28 AM in response to Lexiepex
    Level 1 (0 points)
    Dec 29, 2014 7:28 AM in response to Lexiepex

    I am also having issues with my Macbook pro running extremely slow after installing Yosemite

     

    Problem description:

    ever since i upgraded to yosemite my macbook pro is super slow

     

    EtreCheck version: 2.1.5 (108)

    Report generated December 29, 2014 at 10:12:17 AM EST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Pro (15-inch, Early 2011) (Verified)

      MacBook Pro - model: MacBookPro8,2

      1 2.2 GHz Intel Core i7 CPU: 4-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 3000 - VRAM: 384 MB

      Color LCD 1440 x 900

      AMD Radeon HD 6750M - VRAM: 1024 MB

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: one day 21:50:24

     

    Disk Information: ℹ️

      TOSHIBA MK7559GSXF disk0 : (750.16 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 748.93 GB (434.16 GB free)

      Core Storage: disk0s2 749.30 GB Online

     

      MATSHITADVD-R   UJ-898 

     

    USB Information: ℹ️

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

      /etc/hosts - Count: 15

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /Library/StartupItems/M-Audio PCI Audio Helper

      [not loaded] com.midiman.driver.MAudioDelta (2.0.8) [Support]

      [not loaded] com.midiman.driver.MAudioDeltaHT (2.0.8) [Support]

     

      /System/Library/Extensions

      [not loaded] at.obdev.nke.LittleSnitch (2.5.3) [Support]

      [not loaded] com.avid.usb.mboxmini.driver (1.0.5) [Support]

      [loaded] com.digidesign.iokit.DigiDal (9.0.2f4) [Support]

      [not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Support]

      [not loaded] com.digidesign.mbox2.driver (9.0f4) [Support]

      [not loaded] com.maudio.usb.prokeyssono88.driver (1.8) [Support]

      [not loaded] com.novationmusic.driver.usb.audio (2.3) [Support]

      [not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) [Support]

      [not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) [Support]

      [not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) [Support]

      [not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]

      [not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]

      [not loaded] com.ploytec.xonedx.usb (2.0.2) [Support]

      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]

      [loaded] com.silex.driver.sxuptp (1.5.1) [Support]

      [not loaded] shinco.JoyeTechType00 (1 - SDK 10.0) [Support]

     

      /System/Library/Extensions/NumarkNS6Audio.kext/Contents/PlugIns

      [not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) [Support]

     

      /System/Library/Extensions/NumarkNS7Audio.kext/Contents/PlugIns

      [not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) [Support]

     

      /System/Library/Extensions/NumarkV7Audio.kext/Contents/PlugIns

      [not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) [Support]

     

      /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

      [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]

      [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]

      [loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]

      [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]

     

      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]

      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]

      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]

     

      /System/Library/Extensions/XONE_DX.kext/Contents/PlugIns

      [not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) [Support]

     

    Startup Items: ℹ️

      Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2

      DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

      M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper

      PACESupport: Path: /Library/StartupItems/PACESupport

      Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Agents: ℹ️

      [killed] com.apple.CallHistoryPluginHelper.plist

      [killed] com.apple.coreservices.appleid.authentication.plist

      [killed] com.apple.icloud.fmfd.plist

      [killed] com.apple.rcd.plist

      [killed] com.apple.scopedbookmarkagent.xpc.plist

      [killed] com.apple.telephonyutilities.callservicesd.plist

      6 processes killed due to memory pressure

     

    Problem System Launch Daemons: ℹ️

      [killed] com.apple.ctkd.plist

      [killed] com.apple.GSSCred.plist

      [killed] com.apple.ifdreader.plist

      [killed] com.apple.nehelper.plist

      [killed] com.apple.periodic-daily.plist

      [killed] com.apple.periodic-weekly.plist

      [killed] com.apple.softwareupdate_download_service.plist

      [killed] com.apple.tccd.system.plist

      [killed] com.apple.wdhelper.plist

      9 processes killed due to memory pressure

     

    Launch Agents: ℹ️

      [invalid?] at.obdev.LittleSnitchNetworkMonitor.plist [Support]

      [invalid?] at.obdev.LittleSnitchUIAgent.plist [Support]

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [running] com.Affinegy.InstaLANa.plist [Support]

      [running] com.avid.mboxmini.helper.plist [Support]

      [loaded] com.divx.dms.agent.plist [Support]

      [loaded] com.divx.update.agent.plist [Support]

      [running] com.sony.BloggieSoftware.AutoRun.plist [Support]

     

    Launch Daemons: ℹ️

      [invalid?] at.obdev.littlesnitchd.plist [Support]

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [running] com.paceap.eden.licensed.plist [Support]

      [loaded] com.sonycorporation.BloggieInstallerAgent.plist [Support]

      [running] hdjsd.plist [Support]

      [loaded] org.firebird.gds.plist [Support]

      [loaded] PACESupport.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist [Support]

      [failed] com.facebook.videochat.[redacted].plist [Support]

      [failed] com.facebook.videochat.[redacted].plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper UNKNOWNHidden (missing value)

      GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

      MediaLinkHelper ApplicationHidden (/Users/richardford/Library/PreferencePanes/MediaLink.prefPane/Contents/Resourc es/MediaLinkHelper.app)

      smcFanControl Application (/Users/richardford/Downloads/smcFanControl_2_3/smcFanControl.app)

      Belkin Router Monitor UNKNOWN (missing value)

      Music Manager UNKNOWNHidden (missing value)

      Android File Transfer Agent Application (/Users/richardford/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

      uTorrent Application (/Applications/uTorrent.app)

      iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)

     

    Internet Plug-ins: ℹ️

      OVSHelper: Version: 1.1 [Support]

      Default Browser: Version: 600 - SDK 10.10

      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]

      AdobePDFViewerNPAPI: Version: 10.1.8 [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      DivX Web Player: Version: 3.1.0.13 - SDK 10.5 [Support]

      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      iPhotoPhotocast: Version: 7.0 - SDK 10.7

      SharePointBrowserPlugin: Version: 14.1.0 [Support]

      AdobePDFViewer: Version: 10.1.8 [Support]

      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]

      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

     

    Audio Plug-ins: ℹ️

      NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]

      Digidesign CoreAudio: Version: 9.0.2 [Support]

      NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]

      XONE_DX: Version: Unknown [Support]

      NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]

     

    3rd Party Preference Panes: ℹ️

      DigidesignMbox2  [Support]

      Flash Player  [Support]

      Flip4Mac WMV  [Support]

      Growl  [Support]

      M-Audio Delta Family  [Support]

      M-Audio ProKeys Sono 88  [Support]

      Mbox Mini  [Support]

      MediaLink  [Support]

      MusicManager  [Support]

      Paragon NTFS for Mac ® OS X  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          14% mds

          6% WindowServer

          3% com.apple.WebKit.WebContent

          1% Dock

          1% loginwindow

     

    Top Processes by Memory: ℹ️

      193 MB com.apple.WebKit.WebContent

      120 MB Safari

      64 MB ocspd

      47 MB Finder

      39 MB WindowServer

     

    Virtual Memory Information: ℹ️

      1.10 GB Free RAM

      1.11 GB Active RAM

      537 MB Inactive RAM

      1.29 GB Wired RAM

      309.71 GB Page-ins

      977 MB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 27, 2014, 12:22:31 PM Self test - passed

      Dec 27, 2014, 12:20:04 PM /Users/richardford/Library/Logs/DiagnosticReports/System Preferences_2014-12-27-122004_[redacted].crash

  • by Lexiepex,

    Lexiepex Lexiepex Dec 29, 2014 7:42 AM in response to danteitaliano
    Level 6 (10,536 points)
    Mac OS X
    Dec 29, 2014 7:42 AM in response to danteitaliano

    You have a lot of problems installed.

    Better start a new thread and post the link here.

    Lex

  • by danteitaliano,

    danteitaliano danteitaliano Dec 29, 2014 7:54 AM in response to Lexiepex
    Level 1 (0 points)
    Dec 29, 2014 7:54 AM in response to Lexiepex

    Thanks Lex I did so hereYosemite running extremely slow

  • by dair1477,

    dair1477 dair1477 Dec 31, 2014 7:03 AM in response to hunttvillage
    Level 1 (0 points)
    Dec 31, 2014 7:03 AM in response to hunttvillage

    Problem description:

    My macpro (early 2011) runs extremely slowly. Anything I try to do takes forever. I’ve reinstalled Yosemite twice already and it has only gotten worse. I've also tried to delete anything to do with Blackberry but I can't seem to find all of these files and delete them. Any help would be greatly appreciated!

     

    EtreCheck version: 2.1.5 (108)

    Report generated December 31, 2014 at 3:42:41 AM EST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Video Information: ℹ️

      Intel HD Graphics 3000 - VRAM: 384 MB

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 4:43:54

     

    Disk Information: ℹ️

      Hitachi HTS545032B9A302 disk0 : (320.07 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 318.84 GB (95.39 GB free)

      Core Storage: disk0s2 319.21 GB Online

     

      MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

      /etc/sysctl.conf - Exists

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /System/Library/Extensions

      [not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Support]

      [not loaded] com.echofx.videoglide.kext (1.0.0) [Support]

      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Support]

      [loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.12) [Support]

      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]

     

      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]

      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]

      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]

     

      /System/Library/Extensions/VideoGlide.kext/Contents/PlugIns

      [not loaded] com.echofx.videoglide.kext.audio (1.0.0) [Support]

      [not loaded] com.echofx.videoglide.kext.noseize.appleusbaudio (1.0.0) [Support]

      [not loaded] com.echofx.videoglide.kext.noseize.classic (1.0.0) [Support]

     

      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

      [not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Support]

      [not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Support]

      [not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Support]

      [not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Support]

     

    Startup Items: ℹ️

      VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup

      Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Agents: ℹ️

      [loaded] com.paragon.NTFS.notify.plist [Support]

      [not loaded] com.paragon.NTFS.vendor.plist [Support]

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [invalid?] com.avg.Antivirus.gui.plist [Support]

      [loaded] com.divx.dms.agent.plist [Support]

      [loaded] com.divx.update.agent.plist [Support]

      [running] com.google.keystone.agent.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

      [running] com.rim.BBLaunchAgent.plist [Support]

      [running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Support]

      [invalid?] com.rim.PeerManager.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [invalid?] com.avg.Antivirus.infosd.plist [Support]

      [invalid?] com.avg.Antivirus.services.plist [Support]

      [running] com.google.keystone.daemon.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

      [running] com.rim.BBDaemon.plist [Support]

      [not loaded] com.rim.nkehelper.plist [Support]

      [running] com.rim.tunmgr.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.ARM.[...].plist [Support]

      [loaded] com.facebook.videochat.[redacted].plist [Support]

     

    User Login Items: ℹ️

      Steam UNKNOWN (missing value)

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      uTorrent UNKNOWN (missing value)

      Caffeine Application (/Applications/Caffeine.app)

      TuneupMyMac UNKNOWN (missing value)

      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)

      Alertus Desktop Application (/Applications/Alertus Desktop.app)

      Popup ApplicationHidden (/Library/Application Support/Pharos/Popup.app)

      Notify ApplicationHidden (/Library/Application Support/Pharos/Notify.app)

     

    Internet Plug-ins: ℹ️

      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

      OVSHelper: Version: 1.1 [Support]

      Default Browser: Version: 600 - SDK 10.10

      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]

      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]

      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

     

    User internet Plug-ins: ℹ️

      Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Support]

      Picasa: Version: 1.0 [Support]

      RealPlayer Plugin: Version: Unknown [Support]

     

    Safari Extensions: ℹ️

      AdBlock [Installed]

      XKit [Installed]

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Flip4Mac WMV  [Support]

      Java  [Support]

      Paragon NTFS for Mac ® OS X  [Support]

      Perian  [Support]

     

    Time Machine: ℹ️

      Mobile backups: OFF

      Auto backup: NO - Auto backup turned off

      Volumes being backed up:

      Macintosh HD: Disk size: 318.84 GB Disk used: 223.46 GB

      Destinations:

      Seagate Wireless [Local]

      Total size: 0 B

      Total number of backups: 0

      Oldest backup: -

      Last backup: -

      Size of backup disk: Too small

      Backup size 0 B < (Disk used 223.46 GB X 3)

     

    Top Processes by CPU: ℹ️

          6% WindowServer

          1% apsd

          0% ocspd

          0% networkd

          0% securityd

     

    Top Processes by Memory: ℹ️

      0 B askpermissiond

      0 B softwareupdated

      0 B Notify

      0 B secinitd

      0 B coreservicesd

     

    Virtual Memory Information: ℹ️

      479 MB Free RAM

      1.64 GB Active RAM

      1.17 GB Inactive RAM

      999 MB Wired RAM

      2.27 GB Page-ins

      70 KB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 31, 2014, 04:14:59 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041459_[redacted].crash

      Dec 31, 2014, 04:14:40 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041440_[redacted].crash

      Dec 31, 2014, 04:14:20 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041420_[redacted].crash

      Dec 31, 2014, 04:14:00 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041400_[redacted].crash

      Dec 31, 2014, 04:13:40 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041340_[redacted].crash

      Dec 31, 2014, 04:13:21 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041321_[redacted].crash

      Dec 31, 2014, 04:13:01 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041301_[redacted].crash

      Dec 31, 2014, 04:12:41 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041241_[redacted].crash

      Dec 31, 2014, 04:12:21 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041221_[redacted].crash

      Dec 31, 2014, 04:12:02 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041202_[redacted].crash

      Dec 31, 2014, 04:11:42 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041142_[redacted].crash

      Dec 31, 2014, 04:11:22 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041122_[redacted].crash

      Dec 31, 2014, 04:11:02 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041102_[redacted].crash

      Dec 31, 2014, 04:10:43 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041043_[redacted].crash

      Dec 31, 2014, 04:10:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-041043_[redacted].crash

      Dec 31, 2014, 04:10:23 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041023_[redacted].crash

      Dec 31, 2014, 04:10:03 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041003_[redacted].crash

      Dec 31, 2014, 04:09:44 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-040944_[redacted].crash

      Dec 31, 2014, 04:09:24 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-040924_[redacted].crash

      Dec 31, 2014, 04:09:04 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-040904_[redacted].crash

      Dec 31, 2014, 04:03:10 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-040310_[redacted].crash

      Dec 31, 2014, 04:01:51 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-040151_[redacted].crash

      Dec 31, 2014, 04:00:09 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-040009_[redacted].crash

      Dec 31, 2014, 03:57:28 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-035728_[redacted].crash

      Dec 31, 2014, 03:52:08 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-035208_[redacted].crash

      Dec 31, 2014, 03:46:16 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034616_[redacted].crash

      Dec 31, 2014, 03:43:40 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034340_[redacted].crash

      Dec 31, 2014, 03:41:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034143_[redacted].crash

      Dec 31, 2014, 03:41:42 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034142_[redacted].crash

      Dec 31, 2014, 03:37:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-033743_[redacted].crash

      Dec 31, 2014, 03:34:24 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-033424_[redacted].crash

      Dec 31, 2014, 03:22:01 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-032201_[redacted].crash

      Dec 31, 2014, 03:17:03 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-031703_[redacted].crash

      Dec 31, 2014, 03:01:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-030143_[redacted].crash

      Dec 31, 2014, 02:25:38 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-022538_[redacted].crash

      Dec 31, 2014, 02:25:19 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-022519_[redacted].crash

      Dec 31, 2014, 02:14:15 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-021415_[redacted].crash

      Dec 31, 2014, 01:51:57 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-015157_[redacted].crash

      Dec 31, 2014, 01:45:20 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-014520_[redacted].crash

      Dec 30, 2014, 11:05:08 PM Self test - passed

      Dec 30, 2014, 09:08:05 PM /Library/Logs/DiagnosticReports/Google Chrome_2014-12-30-210805_[redacted].hang

     

  • by Lexiepex,

    Lexiepex Lexiepex Dec 31, 2014 7:38 AM in response to dair1477
    Level 6 (10,536 points)
    Mac OS X
    Dec 31, 2014 7:38 AM in response to dair1477

    You have a lot of problems installed.

    Better start a new thread and post the link here.

    Lex.

    PS the first part of the etrecheck list is missing ??? About your mac hardware.

    PS if you post the link quickly I will look at it immediately, before I have to go for the NewYear's Eve party.

  • by dair1477,

    dair1477 dair1477 Dec 31, 2014 8:10 AM in response to Lexiepex
    Level 1 (0 points)
    Dec 31, 2014 8:10 AM in response to Lexiepex

    Sorry it took a while.

     

    Slow computer Yosemite

  • by DaVinci Medic,

    DaVinci Medic DaVinci Medic Jan 3, 2015 8:53 PM in response to hunttvillage
    Level 1 (0 points)
    Jan 3, 2015 8:53 PM in response to hunttvillage

    Hello All,

    I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.


    Problem description:

    Macbook Pro 13":

    Purchased in mid-2010.

     

    Most Recent Issue (Main Concern):

    (1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”

    (1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.

     

    Ongoing Issues (Greater than one year):

    (1) Extremely short battery life (may last two hours on full charge)

    (2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)

    (3) SD Card reader doesn't recognize/open an SD card when inserted.

     

    EtreCheck version: 2.1.5 (108)

    Report generated January 3, 2015 at 10:14:31 PM CST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2010) (Verified)

      MacBook Pro - model: MacBookPro7,1

      1 2.4 GHz Intel Core 2 Duo CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1067 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1067 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      NVIDIA GeForce 320M - VRAM: 256 MB

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 1:1:56

     

    Disk Information: ℹ️

      ST9250315ASG disk0 : (250.06 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Untitled (disk0s2) / : 249.20 GB (86.73 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      MATSHITADVD-R   UJ-898

     

    USB Information: ℹ️

      Apple Internal Memory Card Reader

      Apple Inc. Built-in iSight

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Computer, Inc. IR Receiver

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Problem System Launch Agents: ℹ️

      [killed] com.apple.accountsd.plist

      [killed] com.apple.AirPlayUIAgent.plist

      [killed] com.apple.bird.plist

      [killed] com.apple.CallHistoryPluginHelper.plist

      [killed] com.apple.CallHistorySyncHelper.plist

      [killed] com.apple.cloudd.plist

      [killed] com.apple.cmfsyncagent.plist

      [killed] com.apple.coreservices.appleid.authentication.plist

      [killed] com.apple.nsurlsessiond.plist

      [killed] com.apple.sbd.plist

      [killed] com.apple.security.cloudkeychainproxy.plist

      [killed] com.apple.spindump_agent.plist

      [killed] com.apple.telephonyutilities.callservicesd.plist

      13 processes killed due to memory pressure

     

    Problem System Launch Daemons: ℹ️

      [killed] com.apple.AssetCacheLocatorService.plist

      [killed] com.apple.awdd.plist

      [killed] com.apple.ctkd.plist

      [killed] com.apple.icloud.findmydeviced.plist

      [killed] com.apple.ifdreader.plist

      [killed] com.apple.nehelper.plist

      [killed] com.apple.nsurlsessiond.plist

      [killed] com.apple.softwareupdate_download_service.plist

      [killed] com.apple.spindump.plist

      [killed] com.apple.tccd.system.plist

      [killed] com.apple.wdhelper.plist

      [killed] com.apple.xpc.smd.plist

      12 processes killed due to memory pressure

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist [Support]

      [running] com.google.Chrome.framework.plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      Google Drive Application (/Applications/Google Drive.app)

      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

      Dropbox Application (/Applications/Dropbox.app)

     

    Internet Plug-ins: ℹ️

      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]

      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

      Default Browser: Version: 600 - SDK 10.10

      AdobePDFViewerNPAPI: Version: 10.1.7 [Support]

      AdobePDFViewer: Version: 10.1.7 [Support]

      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

      QuickTime Plugin: Version: 7.7.3

      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]

      Google Earth Web Plug-in: Version: 7.0 [Support]

      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

      iPhotoPhotocast: Version: 7.0

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Flip4Mac WMV  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          9% WindowServer

          5% bird

          3% ARM

          2% coreaudiod

          2% launchservicesd

     

    Top Processes by Memory: ℹ️

      64 MB Google Chrome

      26 MB mds

      17 MB Dropbox

      17 MB bird

      17 MB System Events

     

    Virtual Memory Information: ℹ️

      22 MB Free RAM

      1.31 GB Active RAM

      1.30 GB Inactive RAM

      555 MB Wired RAM

      5.29 GB Page-ins

      128 MB Page-outs

     

    Diagnostics Information: ℹ️

      Jan 3, 2015, 09:13:16 PM Self test - passed

      Jan 1, 2015, 08:24:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-01-01-202418_[reda cted].crash

      Jan 1, 2015, 08:24:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-01-01-202411_[reda cted].crash

      Jan 1, 2015, 08:21:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-01-01-202106_[reda cted].crash

      Jan 1, 2015, 08:13:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-01-01-201348_[reda cted].crash

      Jan 1, 2015, 08:01:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-01-01-200138_[reda cted].crash

  • by DaVinci Medic,

    DaVinci Medic DaVinci Medic Jan 3, 2015 8:54 PM in response to DaVinci Medic
    Level 1 (0 points)
    Jan 3, 2015 8:54 PM in response to DaVinci Medic

    B

  • by Lexiepex,

    Lexiepex Lexiepex Jan 4, 2015 12:41 AM in response to DaVinci Medic
    Level 6 (10,536 points)
    Mac OS X
    Jan 4, 2015 12:41 AM in response to DaVinci Medic

    No obvious elements in the list.

    This may well be a dying disk and/or a very bad battery.

    Do following:

    make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.

    Then post the link in a new thread.

    In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.

    Lex

  • by DaVinci Medic,

    DaVinci Medic DaVinci Medic Jan 4, 2015 9:47 PM in response to Lexiepex
    Level 1 (0 points)
    Jan 4, 2015 9:47 PM in response to Lexiepex

    LexSchellings I believe I have correctly completed the steps you've advised. I post all info in a new thread at: Macbook Pro running extremely slow since updating to Yosemite

    How do I identify/locate and uninstall the suspect french dictionary file?

  • by raisindog,

    raisindog raisindog Jan 9, 2015 2:30 PM in response to Old Toad
    Level 1 (0 points)
    Jan 9, 2015 2:30 PM in response to Old Toad

    I am having the same kind of problem. This is what I got from the Etresoft analysis.  Do you have any suggestions?

     

    Problem description:

    super slow printing and freezing in windows.

     

    EtreCheck version: 2.1.5 (108)

    Report generated January 9, 2015 at 2:02:26 PM PST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2010) (Verified)

      MacBook Pro - model: MacBookPro7,1

      1 2.4 GHz Intel Core 2 Duo CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1067 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1067 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      NVIDIA GeForce 320M - VRAM: 256 MB

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.9.5 (13F34) - Uptime: one day 22:52:2

     

    Disk Information: ℹ️

      TOSHIBA MK5065GSXF disk0 : (500.11 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) / : 499.25 GB (334.17 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      MATSHITADVD-R  UJ-898

     

    USB Information: ℹ️

      Apple Inc. Built-in iSight

      Lexmark International Lexmark Pro4000 Series

      Apple Internal Memory Card Reader

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Computer, Inc. IR Receiver

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /System/Library/Extensions

      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]

      [not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Support]

     

    Problem System Launch Daemons: ℹ️

      [failed] com.apple.wdhelper.plist [Details]

     

    Launch Agents: ℹ️

      [loaded] com.oracle.java.Java-Updater.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [loaded] com.leapfrog.connect.authdaemon.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

     

    User Launch Agents: ℹ️

      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

      [running] com.hp.printerAgent.plist [Support]

      [running] com.leapfrog.connect.monitor.plist [Support]

      [not loaded] com.spotify.webhelper.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      Dropbox Application (/Applications/Dropbox.app)

      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)

      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)

     

    Internet Plug-ins: ℹ️

      JavaAppletPlugin: Version: Java 7 Update 60 Check version

      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

      Default Browser: Version: 537 - SDK 10.9

      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

      iPhotoPhotocast: Version: 7.0 - SDK 10.8

     

    User internet Plug-ins: ℹ️

      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Java  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          7% Microsoft Word

          5% WindowServer

          3% Mail

          3% Messages

          1% hidd

     

    Top Processes by Memory: ℹ️

      253 MB Mail

      161 MB Google Chrome Helper

      133 MB Google Chrome

      82 MB WindowServer

      64 MB Microsoft Word

     

    Virtual Memory Information: ℹ️

      126 MB Free RAM

      942 MB Active RAM

      985 MB Inactive RAM

      604 MB Wired RAM

      9.14 GB Page-ins

      391 MB Page-outs

     

    Diagnostics Information: ℹ️

      Jan 7, 2015, 03:11:06 PM Self test - passed

  • by MadMacs0,

    MadMacs0 MadMacs0 Jan 9, 2015 2:37 PM in response to raisindog
    Level 5 (4,801 points)
    Jan 9, 2015 2:37 PM in response to raisindog

    raisindog wrote:

     

    I am having the same kind of problem.

     

    System Software: ℹ️

      OS X 10.9.5 (13F34) - Uptime: one day 22:52:2

    You can't possibly be having the same problem when you aren't running the same OS X and are posting in the wrong forum.

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