Mondo7
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Q: After the latest up date on my Ipad,8.0.2) My apple TV no longer shows up on the Ipad, However my 4S phone still works fine with the apple TV, the phone has not been updated, and I don't think I can be.. How do I fix this?

The new update disconnects My Ipad from the apple TV..

PowerMac, Mac OS X (10.4.9), Serial number G85390jsru2

Posted on Oct 19, 2014 3:38 PM

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Mondo7

Q: After the latest up date on my Ipad,8.0.2) My apple TV no longer shows up on the Ipad, However my 4S phone still works fine with t ... more

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  • by sterling r,

    sterling r sterling r Oct 22, 2014 12:07 PM in response to Mondo7
    Community Specialists
    Oct 22, 2014 12:07 PM in response to Mondo7

    Hello there Mondo7,

     

    It sounds like you are trying to watch things from your iPad on your AppleTV but it keeps disconnecting on its own. I would recommend starting by quitting all the running apps on your iPad:

     

    iOS: Force an app to close

    Double-click the Home button.

    Swipe left or right until you have located the app you wish to close.

    Swipe the app up to close it. 

    When you have done that restart the device and test the issue again:

    iOS: Turning off and on (restarting) and resetting

     

    If it persists, use this section of the following article for further assistance:

     

    Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch

    Resolve performance issues with AirPlay or AirPlay Mirroring

    If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express.

    Try these suggestions:

     

    • Ensure that other devices are not trying to stream to the same Apple TV at the same time.
    • Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
    • Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
    • If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
    • If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
    • If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
    • Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling