Toby Cockcroft

Q: Not getting Mail Drop prompt

When I attach a document to an email I'm not getting the option to use Mail Drop.  I have enabled use Mail Drop in the Mail preferences but still not getting the prompt.

Posted on Oct 19, 2014 5:48 PM

Close

Q: Not getting Mail Drop prompt

  • All replies
  • Helpful answers

Previous Page 2
  • by Toby Cockcroft,

    Toby Cockcroft Toby Cockcroft Oct 21, 2014 11:02 AM in response to Loic Segalou1
    Level 3 (949 points)
    iPhone
    Oct 21, 2014 11:02 AM in response to Loic Segalou1

    Yes the file has to be over 20mb and under 5gig to be flagged for Mail Drop.  I have tried sending a video that is 120mb and don't get a Mail Drop option.

  • by Loic Segalou1,

    Loic Segalou1 Loic Segalou1 Oct 21, 2014 11:10 AM in response to Toby Cockcroft
    Level 1 (0 points)
    Oct 21, 2014 11:10 AM in response to Toby Cockcroft

    But when you try to send this 120mb attachement, to you see the message limit in red ? if not, you should be able to send it , and it will necessarily use the Mail Drop process. (There is no message, dialog box , alert or whatever who inform you , but if is accept this attachement larger than 35.9Go = it's using Mail Drop)

  • by Toby Cockcroft,

    Toby Cockcroft Toby Cockcroft Oct 21, 2014 11:15 AM in response to Loic Segalou1
    Level 3 (949 points)
    iPhone
    Oct 21, 2014 11:15 AM in response to Loic Segalou1

    Yes I get the message limit in red.  There should be a pop up dialog box that asks if you want to use Mail Drop, I don't get that pop up.

  • by Loic Segalou1,

    Loic Segalou1 Loic Segalou1 Oct 21, 2014 11:23 AM in response to Toby Cockcroft
    Level 1 (0 points)
    Oct 21, 2014 11:23 AM in response to Toby Cockcroft

    ok, so it was not the same trouble that me if you've still the message limit in red. ... Anyway I never seen pop up info to ask me if I want to activate Mail Drop so it's seems a strange behavior. I'll try to other computer (with fresh Yosemite install) and keep you inform.

  • by petieg,

    petieg petieg Oct 21, 2014 11:47 AM in response to Toby Cockcroft
    Level 1 (10 points)
    Oct 21, 2014 11:47 AM in response to Toby Cockcroft

    Well, i (mistakenly) tried to send a 91MB attachment from Mail using my IMAP'd gmail account -- afaik Mail Drop is using YOUR sending limit size to kick off Mail Drop.  At first Mail gave me the Exclamation triangle icon as if there was a problem -- saying message is too large, but it eventually sent... Now, i had access to the receiving mailbox so i went and checked and it has an iCloud link in it!  So it worked, but no prompt -- and i have the checkmark set to use Mail Drop (maybe that's why no prompt?).  It wasn't pretty from my standpoint but it DID indeed work.  the link began w/ this:   https://ms-us-mtv-110-prod.digitalhub.com  (which resolves to www.apple.com) 

     

    Interesting...

  • by Toby Cockcroft,

    Toby Cockcroft Toby Cockcroft Oct 21, 2014 11:54 AM in response to petieg
    Level 3 (949 points)
    iPhone
    Oct 21, 2014 11:54 AM in response to petieg

    hey petieg I did the same as you.  I attached a 139mb movie to an email and sent it to another of my accounts.  I didn't get a "do you want to use Mail Drop" prompt the email just sent (after some delay which I suppose was the movie uploading).

     

    When the email arrived at my other account it had the following:

     

    Attachment available until Nov 20, 2014

    Click to Download

    <https://www.icloud.com/attachment/?u=https%3A%2F%2Fs3-us-std-211-prod.digitalhub .com%


    So I guess it used Mail Drop because I had the option set in the advanced preferences but I never got the prompt to use Mail Drop it just worked automatically.


  • by petieg,

    petieg petieg Oct 21, 2014 1:30 PM in response to Toby Cockcroft
    Level 1 (10 points)
    Oct 21, 2014 1:30 PM in response to Toby Cockcroft

    Weird how i got that non-cloud link... Has anybody noticed that the download rate is incredibly slow?  

  • by Toby Cockcroft,

    Toby Cockcroft Toby Cockcroft Oct 21, 2014 1:33 PM in response to petieg
    Level 3 (949 points)
    iPhone
    Oct 21, 2014 1:33 PM in response to petieg

    You'll see in my link that I was sent to the same digitalhub.com  the icloud link just redirects you there.

Previous Page 2