iCloud Drive not syncing locally

I have uploaded some pdf files in the text edit folder on iCloud.com and suddenly they have appeared into the iCloud drive on my iMac (it only works this way, if i put the documents on the local iCloud drive they they will not appear in any of the folders on iCloud.com?)

So it sounds like that now the only documents that i can's sync are the one in the Pages folder and that some syncing is happening only from iCloud.com to the local iCloud drive.

Any idea

Thanks 😕

I

I have the same issue. I must say it occasionally works after a reboot and if I am lucky it either uploaded one file or downloaded one but then it stalls. It just stops. I am amazed that it is not working as Drop Box, Google Drive, One Drive work perfectly fine. It is not that difficult to make. Now when I make changes to a Numbers file it will never get synced unless I reboot and I am lucky.

Clearly iCloud Drive is not working. I am not happy as I just signed up for 200GB of data and it is just useless as I can't upload even a 1MB file....

Note also that even through the iCloud website I can't upload a 600MB file. It will upload all the way and at the end just says it failed. Annoying....

Hey, this worked for me! The downside is that it seems to download everything from scratch again so the files that were downloaded need to download again.

It is a small disaster... note that this does proof the problem is not to do with the cloud part of iCloud but a bug in Yosemite.

For me iCloud Drive didn't work properly at all. I couldn't upload files but if i could, it does not have pause function, selective folder syncing function or syncing info showing how many files/MB left until the end of uploading. In web browser iCloud Drive can not upload folders. Eversince i installed Yosemite neither iCloud Drive nor Google Drive show uploading status icons in Finder. So i cancelled my 200 GB subscription, called Apple Support and waiting for refund as i'm so disappointed. Google Drive and Dropbox work just fine (Except now Google Drive doesn't show file uploading status icons as i mentioned before). Maybe after a long while iCloud drive will start to work properly, then maybe i'll think about it again but for now iCloud Drive is a failure.

(Sorry for my bad English by the way.)

I also found that after upgrading to Yo, I had changed my iCloud PWD but then created a document in pages on a machine where I had not apparently signed into cloud. I think it was that machine that then kept the document local though it showed it in the Pages folder in iCloud. I then went back, looked at the system pref pane for iCloud which asked me for the password, and once I did, all the options were in color where they had been greyed out. I also followed your trashing of the old iCloud folder and killing of the processes cloud and bird, so I'm not sure which worked. But thanks in any case.

Hi, i have a similar problem between my imac and my ipad air using sinium software. Sinium asked me todo the same corrections as you did .

They asked me to mail a logfile.

I mailed my log to sinium and this was the answer:

Regards

Johannes Eichler

Synium Software GmbH

Am 30.10.2014 um 17:33 schrieb vangestel.leysen <vangestel.leysen@telenet.be>:

I gave up.

I did not hear from Apple Support after my issue was escalated (seemed like it) to the higher echelon of their technical support, even if they said they were going to call me back. It has been weeks now.

Downgraded my iCloud account to a lower capacity account just enough to cover iCloud backups of my iOS devices. Meanwhile, I resorted to using Google Drive as my cloud-based storage.

I did hear back on my issue and they gave me a bunch of system files to delete, but it made no difference. They had me gather a bunch more information and send it off... so I am waiting again

I too gave up. Downgraded from 200GB to 20GB... let them fix it first.

I've done my investigation, whatever that means.

I've concluded that the issue is in the cloud daemon [cloudd]. Bird is downloading the files correctly (albeit slowly) and the data is streaming through, but the issue is that there are completed files in '~/Library/Application\ Support/CloudDocs/session/p/[file name]/p' in correct form. If you just copy the folder out and rename it [x].pages, then you get a working file.

Coupled with an analysis of the iCloud sync logs in Console's '/var/log' folder (heading, 'com.apple.clouddocs.asl'), bird has finished its downloading. The trouble is translating the finished files into an actual product — in the iCloud folder. Quite unfortunately, it has been impossible to move this data. Right now (2:04:57 EST), I'm trying to kill cloudd multiple times to see if it does any good. Considering cmaus's comment earlier, I have to object to saying that iCloud is not downloading the information. I would say instead that it is being downloaded, just the data is not reaching '~/Library/Mobile Documents/com~apple~pages/'.

In the end, I don't see a solution to the problem. Simply put, there isn't a manual way to get cloudd to work effectively. I know of no command line tricks regarding it nor any GUI tricks. Furthermore, annoyingly, this bug is still so new that there are no treads except this one talking about the errors.

About those errors, is anyone else getting any of these?

• Item isn't staged yet: r:712 i:com.apple.Pages:00000000-0000-3000-0014-000000000BC6 up:idle st{p:00000000-0000-3000-000E-0000000054EE n:"[document.pages]" doc reserved etag:6p3 bt:1396452328 m:rwx hidden-ext pino:45856823}
• Assertion failed: dv
• cloudd[PID]: Failed to authorize putting assets ("<CKDMMCSItem: 0x7fc6cc8b30f0; itemID=19499, size=253, recordKey=pkgContent, path=\"/Users/[moi]/Library/Caches/CloudKit/tmp/F88E9D03-44D2-462A-9D52-1A5071D 44AEC\", signature=<013a6ee4 f9ade4a3 187cdfab fba81aa2 1a09aa1a ab>>", "<CKDMMCSItem: 0x7fc6ccaea030; itemID=0, size=1631906, recordKey=pkgContent, signature=<0271747b 9f56bc0e 4ac4532a f25a5ddb 3ee4557c ea>>") for package <CKPackage: 0x7fc6cca9aed0; itemIndex=7, recordKey=pkgContent, ownsTheAnchor=NO, anchor="/Users/[moi]/Library/Application Support/CloudDocs/session/u/3L68KQB4HG.com.readdle.Scanner_0AEBA5AC-C1D1-49D8-9 2AA-7CC806D43E51/ckpackage", path="/Users/[moi]/Library/Caches/CloudKit/com.apple.bird/790255cf9f58beaaa5fa7 4ca5c8227329b982cc8/Packages/E2222046-3698-4315-AE15-A9FDF9D320B1">: <CKError 0x7fc6cc8df900: "Internal Error" (1)>
• cloudd[PID]: Received error 16 from the server [...] type = atomicFailure

Note that the first two comes from com.apple.clouddocs.asl and the latter two come from the System log (search for all instances of cloudd).

[Continuing from the last post]

I believe I've found a solution—clearing all of the files on iCloud and re-uploading them.

Since I keep backups for everything I write, this was not too much of a hassle. You can find the backups if you have a time machine capsule inside ~/Library/Mobile\ Documents/com~apple~Pages/Documents/. It may also be prescient (if you don't have extensive backups) to download the files from iCloud and then to put them on hard disc whilst you clear out the Pages library.

BACK UP YOUR FILES TO HARD DISC BEFORE DELETING FROM iCLOUD

To delete the files, go to >System Preferences>iCloud>Manage. Select (for me, it was) Pages and delete all files on the cloud. After sending the command, trigger a full update by restarting your computer. For me, it started working again. I presume it was something wrong with the files. I'm confident that if you have a large number of backups, you should be able to piece together all your files again.

I think the error may have something to do with the old Pages '09 files (.pages-tek, i think) or files which throw an error as not being 'staged'. Not sure where the problem comes up, but a full reset on the cloud side seems to work. The changes may take some time to show up on your phone. I used a hard reset to try to clear any errors there (hold the home button and the sleep/wake button for about 15 seconds). I hope that this solves your problem.

When I called Apple, they said they knew of the issue and that people had called within the last week complaining of the same thing. Call. It'll motivate them to have it fixed. Systematic errors cannot be ignored.

This may be very idiosyncratic but it has worked for me (so far) and may help someone else. Everything was working fine except the iCoud drive local folders on a Mac using Yosemite didn't update. I logged out of and back into iCloud and everything was updated. However, subsequent changes made from the iPad were not reflected. It turns out the changed files were in a folder. I created a new Pages file at the top level of the Pages folder from Safari at iCloud.com and not only did that file synch with iCloud drive, but the files within a folder snched too. I don't know if this will continue to work.

Kind of funny iCloud Drive works perfectly on my Windows 7 Laptop, but on my new 2014 Mac mini..nope. Not a very good first impression Apple is making on a first time Mac user.

You can always tell when Apple has screwed the pooch: nobody from Apple, or any of the Forum apologists with thousands of posts, has anything to say on threads like this. iCloud Drive doesn't work and it's not because of site traffic, or transient problems, or operator error.

I tried repairing permissions on my startup disk, and killing cloudd and bird from activity monitor. After I restarted, folders magically started showing up in my iCloud Drive folder in Finder!