HT203343: Resolve printer issues on your Mac

Learn about Resolve printer issues on your Mac
cwg4041

Q: Kodak esp 9 unable to print

Kodak esp 9 unable to print after upgrade

iMac, OS X Yosemite (10.10)

Posted on Oct 20, 2014 6:38 AM

Close

Q: Kodak esp 9 unable to print

  • All replies
  • Helpful answers

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 20, 2014 10:33 AM in response to cwg4041
    Level 5 (5,243 points)
    Oct 20, 2014 10:33 AM in response to cwg4041

    Is there anything in /var/log/cups/error_log in /Utilities/Console? This may be a sandbox error or filter failure. If so, don't expect any updates from Kodak.

  • by cwg4041,Solvedanswer

    cwg4041 cwg4041 Oct 20, 2014 7:29 PM in response to John Blanchard1
    Level 1 (0 points)
    Oct 20, 2014 7:29 PM in response to John Blanchard1

    Yes, its both of those and your right about Kodak too. Thank you for the reply.

  • by William Kucharski,

    William Kucharski William Kucharski Oct 20, 2014 7:30 PM in response to cwg4041
    Level 6 (15,068 points)
    Mac OS X
    Oct 20, 2014 7:30 PM in response to cwg4041

    Unfortunately Kodak printers are no longer supported (not Apple's decision, Kodak's.)

     

    http://support.apple.com/kb/HT3669?viewlocale=en_US

  • by Paul Harris3,

    Paul Harris3 Paul Harris3 Jan 14, 2015 6:39 AM in response to cwg4041
    Level 1 (0 points)
    Jan 14, 2015 6:39 AM in response to cwg4041

    This worked for me:

     

    Do the following steps to address the issue:

    1. Go to Spotlight, then enter Terminal and press Enter.
      The terminal window/program opens.
    2. Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
    3. Enter your system OS login password when prompted.
      Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
    4. Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:

      Last login: Mon Nov 10 16:34:57 on console

      Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
      Password:
      Sorry, try again.
      Password:
      Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
      Macintosh:~ lindaterry$
    5. Try to print again.
      If the issue continues, contact us for further support.