giovanma75 wrote:
Hi I have as network printer Ricoh Aficio MP 4500 at work, I tried running the patch provided by Matt, but I still am not able to print. Any idea, help, suggestion?
Thanks
The basic trouble shooting "decision tree" would be as follows.
1. If you look at your printer listing in Printers & Scanners System Preference, does it have the words "Yosemite Modified" in the description. See my screen shot above. That will verify that you applied the patch.
2. If it appears that the patch was applied, the open the Terminal application (/Applications/Utilities) and enter the following command and hit the return key.
/usr/libexec/cups/filter/foomatic-rip --version
You should get a response that indicates you are running foomatic rip version 4.0.6.xxx or something like that.
Enter the command followed by the Return key
/usr/local/bin/gs -v
You should get a response that indicates you are running GPL Ghostscript 8.xx or something like that.
3. Open the Console application (/Applications/Utilities). In the left column, find /var/log/cups/error_log. You will probably have to toggle several disclosure triangles to find it. Next, try to print a document. From the error_log, go back to where the time you submitted the print job. Copy and paste the log from there to the end into a reply. It may be quite long.