antonislatouros
Level 1 (0 points)

Q: Ricoh MP C2500 not printing after upgrading to Yosemite

I have a Ricoh MP C2500 (installed on my network in the office) that was working perfectly in Mavericks before I upgraded to Yosemite.

 

I was using the drivers via the Linux Foundation (Foomatic, Ghostprint, PXLmono) and everything was working perfect.

 

It seems that there has to be an update for these drivers for Yosemite.

 

The official driver from Ricoh doesn't work, nor has it ever worked because I don't have the PS module for the Ricoh.

 

Any help would be greatly appreciated!

 

MacBook Pro, OS X Yosemite (10.10)

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 20, 2014 6:57 AM

by Matt Broughton,Solvedanswer
Matt Broughton Matt Broughton
Level 5 (4,980 points)
A:

I believe I have a temporary fix (patch) for many of those that use foomatic-rip.  It should work with Ricoh printers.  You can get it at http://tinyurl.com/oepe5go Once you have downloaded it, double click on it to unzip it.  The file you want to work with is yosemite_foomatic_paths.command.  You should right-click on the file (control-click) and choose open.  Gatekeeper will otherwise prevent it from running.  A Terminal window will open.  Just follow the instructions.  You should be able to print when done.

 

Please let us know if it works for you.

 

This script should work on those that use the pxlmono/pxlcolor, hpijs, and samsung-gdi driver packages.  It will not work for the m2300w driver at this point.  I hope to be able to figure that one out too, but don't count on it.

 

NOTES: 

1.  Even after this patch is applied, there will still be sandboxing notifications on the Console.  Both foomatic-rip and ghostscript will eventually have to be modified to accommodate the new sandboxing rules.

 

2.   In Yosemite, foomatic-rip has been prevented (sandboxed) from reading its configuration file.  It couldn't then find any other files such as ghostscript that it needs to function.  The patch modifies the PPDs for the current printers so that they provide the path to ghostscript.  Similarly, ghostscript has seemingly been prevented (sandboxed) from inheriting the PATH of foomatic-rip. The patch will also add the full path to hpijs in the appropriate PPDs.  I don't believe this patch really violates the intent of the current sandboxing as the PPDs are specifying the exact files to use.

Posted on Oct 21, 2014 9:52 AM

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antonislatouros

Q: Ricoh MP C2500 not printing after upgrading to Yosemite

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  • by Matt Broughton,

    Matt Broughton Matt Broughton Nov 6, 2014 5:21 PM in response to giovanma75
    Level 5 (4,980 points)
    Nov 6, 2014 5:21 PM in response to giovanma75

    giovanma75 wrote:

     

    Yes I have Ricoh Aficio MP 4500 PXL in the Type. When I print, the printer icon in the dock pops up as if everything worked fine, but nothing comes out of the printer, and nothing remains in the queue, nor I find any error message.

    Is this a networked printer?  You might want to look at the posts right after yours by garyjbirch.

  • by iPodista,

    iPodista iPodista Nov 7, 2014 9:17 AM in response to Matt Broughton
    Level 3 (550 points)
    Nov 7, 2014 9:17 AM in response to Matt Broughton

    One mac mini with Yosemite now printing to HP CP6015 having lost the 'filter' failed error message... thanks Matt, your place in which ever heaven you prefer is reserved.

  • by TedValentino,

    TedValentino TedValentino Nov 7, 2014 11:23 AM in response to antonislatouros
    Level 1 (0 points)
    Nov 7, 2014 11:23 AM in response to antonislatouros

    This also worked on my Samsung ML 1210 laser printer. It now prints, since updating to Yosemite. I did reset the printing system, prior to finding message. I have no idea if it was necessary, however I didn't hurt. A ton of thanks to you!

  • by Jeff Kennedy1,

    Jeff Kennedy1 Jeff Kennedy1 Nov 9, 2014 11:01 AM in response to Matt Broughton
    Level 1 (36 points)
    Nov 9, 2014 11:01 AM in response to Matt Broughton

    Thanks so much for posting this! I've been using a Samsung ML-1210 for some time and when it stopped with Yosemite, I expected to have to replace it. This fixed the problem.

  • by Bill is Saved,

    Bill is Saved Bill is Saved Nov 10, 2014 7:03 AM in response to Matt Broughton
    Level 1 (0 points)
    Nov 10, 2014 7:03 AM in response to Matt Broughton

    Good morning Matt,

     

    Thanks so much for providing this work around. I began having printing issues with a Ricoh Aficio MP C4502A following my upgrade to Yosemite, but your solution solved the problem. The one thing I missed when applying your fix is that the affected printer must be installed for the patch to be successful; I had uninstalled it while trying to come up with my own work around. Also, I had to use the driver for the Ricoh Aficio MP C4501A, but that has not caused any problems with functionality as far as I can tell. Thanks again for making my printing problems vanish! Have a great day!

     

    God bless,

     

    Bill

  • by daisyraven1,

    daisyraven1 daisyraven1 Nov 11, 2014 5:27 AM in response to antonislatouros
    Level 1 (0 points)
    Nov 11, 2014 5:27 AM in response to antonislatouros

    Many Thanks Matt. My HP895cxi lives to print for another decade!!

  • by chuckvanover,

    chuckvanover chuckvanover Nov 11, 2014 6:58 PM in response to antonislatouros
    Level 1 (0 points)
    Nov 11, 2014 6:58 PM in response to antonislatouros

    Hi,

     

    I am relatively new to Macs, and I am having trouble installing a networked Ricoh Aficio MP C3501 (non-PostScript) printer.  It seems the native driver is for PostScript version of this printer only.  I am running a new MacBook Air.

    When I try to add printer via IP address & connect, I get this message:

     

    "Unable to verify the printer on your network.

     

    Unable to connect to ‘xx.xxx.xx.xx’ due to an error. Would you still like to create the printer?"

     

    I have tried the steps here, with no success:

     

    http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/pxlmon o#pxlmono_1.6_for_Mac_OS_X_10.3.x_.28Panther.29_-_Mac_OS_X_10.8.x_.28Mountain_L i on.29

     

    I am assuming because of some of the changes made in Yosemite.'

     

    I have tried the fix here, but it wonder if it will only work if you had the printer installed PRIOR to upgrading to Yosemite, and this would repair the "broken connection":

     

    Any suggestions?

     

    Thanks in advance,

     

    Chuck

  • by giovanma75,

    giovanma75 giovanma75 Nov 11, 2014 11:59 PM in response to Matt Broughton
    Level 1 (0 points)
    Nov 11, 2014 11:59 PM in response to Matt Broughton

    Matt,

     

    yes you are right I followed what garyjbirch did, I uninstalled the printer, pxlmono, ghostscript and foomatic and reinstalled everything back. Then I ran the patch you provided and now everything works fine now.

    Many thanks!

  • by Matt Broughton,

    Matt Broughton Matt Broughton Nov 12, 2014 6:02 AM in response to chuckvanover
    Level 5 (4,980 points)
    Nov 12, 2014 6:02 AM in response to chuckvanover

    Chuck,

    I am far from expert on network printers.  What protocol are you trying to use for the printer.  I would recommend you try HP JetDirect - Socket.  Add the printer even if the computer tells you that it can't verify the printer.  After the printer has been added, run the patch I posted.  What happens when you try to print after those steps?

  • by Bill is Saved,

    Bill is Saved Bill is Saved Nov 12, 2014 6:31 AM in response to chuckvanover
    Level 1 (0 points)
    Nov 12, 2014 6:31 AM in response to chuckvanover

    Hey Chuck,

     

    I was having a similar issue with our Ricoh Aficio MP C4502A after upgrading to Yosemite. Here's the procedure that worked for me:

    • Follow the procedure that you mentioned (i.e. install pxlmono, foomatic, and ghostscript)
    • Install printer using the LDP protocol and the appropriate non-postscript driver
    • Install / run the patch provided by Matt Broughton

    I ran into a problem installing the patch initially because I didn't have the printer installed, so make sure you follow these three steps in order. Good luck!

     

    God bless,

    Bill

  • by chuckvanover,

    chuckvanover chuckvanover Nov 12, 2014 7:29 AM in response to Bill is Saved
    Level 1 (0 points)
    Nov 12, 2014 7:29 AM in response to Bill is Saved

    That did the trick!  Thanks Matt & Bill!!

  • by Don Birzer,

    Don Birzer Don Birzer Nov 12, 2014 12:04 PM in response to antonislatouros
    Level 1 (0 points)
    Nov 12, 2014 12:04 PM in response to antonislatouros

    This worked for my Samsung ML-1430, thanks.

  • by estopka,

    estopka estopka Nov 17, 2014 12:11 PM in response to antonislatouros
    Level 1 (0 points)
    Nov 17, 2014 12:11 PM in response to antonislatouros

    Matt, you are awesome, have been struggling with this broken critical function since installing Yosemite beta.  Can now move forward confidently.

  • by dinulnaim,

    dinulnaim dinulnaim Nov 21, 2014 12:02 AM in response to antonislatouros
    Level 1 (0 points)
    Nov 21, 2014 12:02 AM in response to antonislatouros

    Somebody please help me, i still cannot print from Mac.

    My office using Ricoh Aficio MP3350, i have install all pxlmono, foomatic & ghostscript and printer driver. But still blank page come out

  • by euphreme,

    euphreme euphreme Nov 21, 2014 7:48 AM in response to antonislatouros
    Level 1 (0 points)
    Nov 21, 2014 7:48 AM in response to antonislatouros

    I am trying to print on a DP-C265, installed pxlmono, foomatic-rip & ghostscript packages.

    From there, I had the "Filter failed" error.

     

    I then found this post, with the CUPS patch, which I tried.

     

    I don't get the "Filter failed" error anymore, but when sending a document to the printer, I can hear the printer getting heated-up, but the document will never get printed.

     

    Any other tip I could use/try ?

    I am also on Yosemite.

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