bbcng1

Q: No volume on ipad2

I Have no volume control on my ipad2 since updating to ios 8.0.2

iPad 2, iOS 8.0.2

Posted on Oct 20, 2014 8:33 AM

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Q: No volume on ipad2

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  • by pedro d,

    pedro d pedro d Oct 23, 2014 7:13 AM in response to bbcng1
    Community Specialists
    Oct 23, 2014 7:13 AM in response to bbcng1

    Hello there, bbcng1.

     

    The following Knowledge Base article, although written for iPhone, offers up some practical steps for troubleshooting volume issues on your iOS device:

     

    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

     

    Follow these steps and test the sound after each one.

    1. Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
    2. If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
    3. Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
      Ring/Silent switch
    4. Restart your device.
    5. Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
    6. Go to Settings > Bluetooth and turn off Bluetooth.
    7. If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
    8. If the device is in a case, make sure that the case doesn't block the speaker.
    9. Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
    10. Update your device to the latest version of iOS.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.