livingthe66

Q: Sync keynote and pages document changes between iPad and macbook.

Hi, since updating to iOS and Yosemite, and updating Pages and Keynote, changes to documents no longer sync between iPad and macbook. iPad and macbook are connected to same wifi, same iCloud account. On iPad, document previews have a grey triangle with an upward arrow in the upper right corner on my iPad. Any thoughts?  Thanks.

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 20, 2014 9:19 AM

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Q: Sync keynote and pages document changes between iPad and macbook.

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  • by bobby_d,

     bobby_d bobby_d Oct 23, 2014 7:55 AM in response to livingthe66
    Level 3 (770 points)
    Oct 23, 2014 7:55 AM in response to livingthe66

    Hello livingthe66,

     

    After reviewing your post, I have located an article that can help with Documents in the Cloud. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:

     

    iCloud: Troubleshooting Documents in the Cloud

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,

    BobbyD

  • by SevvenMusic,

    SevvenMusic SevvenMusic Oct 28, 2014 12:20 AM in response to bobby_d
    Level 1 (5 points)
    Oct 28, 2014 12:20 AM in response to bobby_d

    Having the same issue. Documents are visible at icloud.com. They aren't appearing on my iPad Air as well as iPhone6+. On my mac they appear in the iCloud Drive tab in finder as well as the Numbers app. But they aren't downloading. Just stuck with the "download status bar". Im on iOS8.1 and Yosemite

  • by livingthe66,

    livingthe66 livingthe66 Oct 28, 2014 6:27 AM in response to bobby_d
    Level 1 (0 points)
    Oct 28, 2014 6:27 AM in response to bobby_d

    Thanks bobby_d. Issue is resolved for now. On my iPad, I went to settings, iCloud, iCloud drive, and deselected Keynote and Pages. Went out of settings and then back in the same way. I then re-selected Keynote and Pages. Since then, things have been syncing normally. Possible cause - I may have selected iCloud drive as I updated my iPad to iOS 8 before Yosemite came out for mac. Thanks for you help. Blessings, Livingthe66

  • by livingthe66,

    livingthe66 livingthe66 Oct 28, 2014 6:31 AM in response to SevvenMusic
    Level 1 (0 points)
    Oct 28, 2014 6:31 AM in response to SevvenMusic

    SevvenMusic, on your iPad, try going into settings, iCloud, iCloud drive and look at your apps. De-select the apps you are having trouble with. Go back out of settings. Then return to settings, iCloud, iCloud drive and re-select those apps. It seems to have worked for me. The cause may have been that I activated iCloud drive on iOS 8 before I downloaded Yosemite on my macbook pro.  Anyway, my situation is resolved for now. Thanks, Livingthe66

  • by SevvenMusic,

    SevvenMusic SevvenMusic Oct 28, 2014 8:11 AM in response to livingthe66
    Level 1 (5 points)
    Oct 28, 2014 8:11 AM in response to livingthe66

    THanx, still have the same issue though... So frustrating. I created a blank document but it doesnt actually upload to icloud.. It just looks like this, for hours.

     

    image.jpg

  • by SevvenMusic,

    SevvenMusic SevvenMusic Oct 28, 2014 8:12 AM in response to SevvenMusic
    Level 1 (5 points)
    Oct 28, 2014 8:12 AM in response to SevvenMusic

    and none of the documents on icloud downloads onto my ipad, iphone, or mac.