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my computer does not recognize the Apple TV 3 and I can not see anything on the screen when connected HDMI Cable

suddenly my apple Tv 3 does not show me anything on my screen and ordered not recognized so that it can restore, as I do recognize it or is there any way to restore from the remote control.

Posted on Oct 20, 2014 8:43 AM

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1 reply

Oct 23, 2014 7:29 AM in response to hatchivana

Hello hatchivana,


If you are having issues with getting video to your Apple TV then check out the first article to see if you can get video back to restore it. You can also use iTunes to restore your Apple TV. To do that you will need to have a micro-USB cable and also have the power cable plugged in as well and iTunes will give a prompt to restore it.


Apple TV (2nd and 3rd generation): Troubleshooting video issues

http://support.apple.com/kb/TS5148


Apple TV (2nd and 3rd generation): Restoring your Apple TV

http://support.apple.com/kb/ht4367


Regards,

-Norm G.

my computer does not recognize the Apple TV 3 and I can not see anything on the screen when connected HDMI Cable

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