Macy's AMEX card not getting registered on iOS 8.1

Hello


Anyone tried to register their Macys AMEX card on APPLE PAY yet ? The system did not recognize the card although it scanned the number when I took the picture, but it did not accept the security code. However, I was able to get my VISA and also DELTA Amex to work smoothly.


Enjoy

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 12:41 PM

Reply
11 replies
Sort By: 

Oct 20, 2014 5:37 PM in response to schulzmc

Wow, Bummer..Macy's was one of the first company's that Apple mentions has Apple-pay supported..So we cannot use the Macy's card and hence cannot use any of their coupons or shop there. Wonder when Macy's will address this..


Thanks for sharing the info. Never would have known.


NCK

Reply

Oct 21, 2014 11:37 AM in response to pinchusg

pinchusg wrote:


I think so that mainly why it is that way is so is because by these retailers you're getting certain discounts instantly at the register and it seems like these merchants haven't yet straightened out all of these.

Good point. From the merchant's perspective if you use Apple Pay they have no idea who you are, or what card you used, so they lose marketing information, and also the ability to offer account-specific discounts.

Reply

Nov 16, 2014 7:08 PM in response to NC Kishore

This is something I don't understand. A lot of Macy's stores have had NFC terminals for a long time, yet their store cards have never offered that, VI or AX. Now, they accept Apple Pay (logically, since they've been accepting NFC payments for a while) but still won't accept their own cards this way. What gives?

Reply

Nov 17, 2014 7:19 AM in response to Böhme417

Böhme417 wrote:


This is something I don't understand. A lot of Macy's stores have had NFC terminals for a long time, yet their store cards have never offered that, VI or AX. Now, they accept Apple Pay (logically, since they've been accepting NFC payments for a while) but still won't accept their own cards this way. What gives?

That's something you have to ask Macy's. But my guess is that they want you to use your Macy's card rather than Apple Pay. Reason? Apple Pay does not allow them to identify you to track your purchases or offer Macy's card-associated discounts.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macy's AMEX card not getting registered on iOS 8.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.