Cannot bind to Active Directory

This is only happening on Yosemite computers.


Our domain controller is a Windows Server 2012 R2 machine. We know the problem is not with the server, because any computer not running Yosemite can join the domain without any issue. As a test, I have even unbound a couple of Mavericks computers and then bound them again without trouble.


On all the computers that now have Yosemite installed (5 of them) we are unable to join the domain. The error message is always that the authenticating server cannot be found. The original binding to the domain was broken upon the first reboot under Yosemite.


Please note that basic troubleshooting, such as veryfing the information being entered is accurate, have already been tried, retried, and double-checked.

I have done a clean-intall of Yosemite on one machine, and it has the same problem.


If anyone has relevant information that might help with this, please do share.


Many thanks.

Mac Pro (Late 2013), OS X Yosemite (10.10)

Posted on Oct 20, 2014 1:32 PM

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39 replies

Nov 6, 2014 5:33 PM in response to KlytusLord

I have been on the phone for hours with Apple Enterprise Support regarding this issue. To recap, my macmini server was running OS X 10.8 and had the server app v2 installed. It was bound to our Windows 2008 R2 active directory server. After upgrading to OS X 10.10 Yosemite, and installing Server App v4, I found the server was unable to see users, groups and devices on the AD server. I unbound the macmini from the AD server and attempted to rebind the macmini server to the AD server. This fails with an error "Authenticatin server could not be contacted (5200)".

Apple Enterprise Support tells me (after being escelated to their level 3 engineering team) that this affects OS X 10.10 servers and not non-server OS X 10.10 installations.


They gave me two solutions which I can try.


1) the short term solution was mentioned in an earlier post. They said to be sure our DNS server's Start of Authority (SOA) record is using a mydomain.local entry. Then add the mydomain.local to the search domains mentioned in earlier posts.

System Preferences > Network > Advanced > DNS > Search Domains... Add your domain with the .local at the end.

Then try to bind to AD again.

2) their next proposed solution was something they highly advised to do as later 10.10 updates will start making this more necessary! They couldn't give me exact steps for how this is accomplished. They said, and I quote, "do open heart surgery on your domain controller or DNS server to add a .private domain name." Then bind to the .private AD server name. For instance, ADServer.MyDomain.private.


They hey said this is a known problem, but only with Yosemite servers, not Yosemite workstations that are not servers. I found this to be true in my environment as all Yosemite laptops and desktops bind fine, but my macmini server failed to bind.


Hope this helps.


I will try to repost when I try their advice.

Nov 7, 2014 8:02 AM in response to KlytusLord

This might be related or might be a topic that needs it own thread.


We have upgraded our MacMini from Mavericks Server 3.2.2 to Yosemite and Server 4.0


Our domain controller sits on a Windows 2003 server (until next March).


Previously, from that Windows server we had mapped a connection to a share on the MacMini. Now that mapping doesn't work and a new mapping cannot be made. The MacMini does show in the mapping attempt but when I click on it to open it to choose the share to map to, the server fails to open to display the various shares. Similarly, none of our Windows 2007 computers can map to that MacMini. I tried the various suggestions in this threat --except for the 2nd suggestion that Directorbradx received from Apple. I am not fully clear exactly what I should do there. Maybe Apple will provide clearer instruction for that at some point?


Until then --any suggestions?


Or should I make this its own thread?

Nov 7, 2014 8:50 AM in response to Directorbrandx

We have a .local hostname for our AD server in DNS. So, I was able to bind my MacMini server to AD when I added MyDomain.local (where "MyDomain" is your own domain name) to the Search Domains list in my DNS settings on my MacMini server.


It is important for you to know if you already have a .local hostname in your Start of Authority (SOA) record in your DNS server. If you regularly use .local at the end of the name of your AD server, then you probably do.

Nov 7, 2014 10:17 AM in response to Ed Feist

I am able to do so, but maybe you have not created the Share the same way I did. Here is how I did it.

I downloaded and installed the Server App (version 4) which is $19.99 from the App Store. In the Server App, I turned on File Sharing. Then I added a file share and made sure my AD user account (or an AD group I am a member of) has permissions to the shared folder. I included AFP, SMB and WebDAV (although I think only SMB is necessary as that is the Windows protocol).

On my Windows PC, I clicked Start > Computer > Map Network Drive. Then chose a drive letter and typed in: \\macmini\foldername


Did you do this differently?


I believe you can create shares without the Server App, but Apple tells me that without the Server App, only a maximum of 10 users can connect to the shared folder at any given time.

Nov 7, 2014 11:59 AM in response to Directorbrandx

Very similar to that. The share existed when the MacMini was running Mavericks and Server 3.2.2 After the upgrade to Yosemite and Server 4.0, I first tried to connect to that existing share. When that didn't work, I tried creating a new share and entered the info = \\msd-s-f-s\test-share I gave read/write to everyone including guests and allowed AFP and SMB. Error was that the path could not be found. I used the same user name and password on both servers. That account has full admin rights on both servers. I tried to remove all of the issues I could think of. If I can get a mapping done even once, I can then go back and work with regular accounts.


By the way. Same issue with Windows 2007 computers. They can't connect to the MacMini either. They can see it but not establish a connection.


I guess I should mention --I did "Unbind" and then "Bind" just to see if that would have an effect. It didn't.

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Cannot bind to Active Directory

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