Divjot29

Q: 2g,3g,4g option still missing after iOS 8.1 update on iphone 6

i just updated my iphone 6 to iOS 8.1 after seeing that it will add the 2g,3g toggle back. But even after updating it the toggle is still missing. Can't change from 3g to 2g

iPhone 6, iOS 8.1

Posted on Oct 20, 2014 1:27 PM

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Q: 2g,3g,4g option still missing after iOS 8.1 update on iphone 6

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  • by razmee209,

    razmee209 razmee209 Oct 20, 2014 1:32 PM in response to Divjot29
    Level 7 (33,432 points)
    Oct 20, 2014 1:32 PM in response to Divjot29

    Where are you located and who is your phone carrier?

     

    You may need to wait for your carrier update.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 20, 2014 1:34 PM in response to Divjot29
    Level 9 (58,992 points)
    iPhone
    Oct 20, 2014 1:34 PM in response to Divjot29

    You probably need a carrier update. Check this to check your carrier, iOS: Updating your carrier settings  and if nothing, then contact the carrier to see when they are going to update. Most have reported after receiving a carrier update it is working.

  • by Divjot29,

    Divjot29 Divjot29 Oct 20, 2014 1:39 PM in response to razmee209
    Level 1 (0 points)
    Oct 20, 2014 1:39 PM in response to razmee209

    I Live in india.. And my carrier is airtel. I never had any carrier update in the past so i guess it's an issue which can be solved by apple only.

  • by Divjot29,

    Divjot29 Divjot29 Oct 20, 2014 1:39 PM in response to ChrisJ4203
    Level 1 (0 points)
    Oct 20, 2014 1:39 PM in response to ChrisJ4203

    NEver had any carrier update in the paste so i don't think it's a carrier issue

  • by deggie,

    deggie deggie Oct 20, 2014 1:41 PM in response to Divjot29
    Level 9 (54,676 points)
    iPhone
    Oct 20, 2014 1:41 PM in response to Divjot29

    I wasn't aware that 8.1 was supposed to change this. It would take an action both by Apple and the carrier.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 20, 2014 1:44 PM in response to Divjot29
    Level 9 (58,992 points)
    iPhone
    Oct 20, 2014 1:44 PM in response to Divjot29

    Yes it is. The ability to change these settings is based on the carrier. Apple has done their update, now the carrier needs to do theirs. I have read other posters claiming that Airtel has posted an update. Whether you remember a carrier update in the past or not is not relevant. Use the link I provided to check for the carrier update, and if it is not available, then check with your carrier.

  • by SunnyR9,

    SunnyR9 SunnyR9 Oct 20, 2014 9:36 PM in response to ChrisJ4203
    Level 1 (0 points)
    Oct 20, 2014 9:36 PM in response to ChrisJ4203

    Hi Chris,

    I'm also on Airtel in India and updated my iPhone to 8.1 but same thing no option to toggle for 2G. Tried your given set off options but still the same. Is there any other option for the carrier update as in Settings--------General--------------> About couldn't find any update

  • by 6njGGnMpFi1ffCqtapN2,

    6njGGnMpFi1ffCqtapN2 Oct 20, 2014 10:04 PM in response to Divjot29
    Level 1 (0 points)
    Oct 20, 2014 10:04 PM in response to Divjot29

    Hi Chris,

     

    same with me too. Iam also an Airtel customer but was not able to find any setting to get the toggle. Even spoke to Airtel customer care but it looks like they are not that educated to help us with this issue. They are simply saying that since I have 3G enabled I can't have 2g toggle

  • by VelHan Vetri Ponirulla,

    VelHan Vetri Ponirulla VelHan Vetri Ponirulla Oct 23, 2014 8:29 AM in response to Divjot29
    Level 1 (0 points)
    Oct 23, 2014 8:29 AM in response to Divjot29

    this toggle issue is only with airtel but in vodafone it is available ... in my iphone 5 with vodafone showing toggle after updating to 8.1 but in my iphone 6 with airtel not showing toggle even after 8.1 ... it is an issue with Network operator AIRTEL ... they have to provide carrier update to fix this

  • by ankitdivekar,

    ankitdivekar ankitdivekar Oct 23, 2014 5:37 PM in response to Divjot29
    Level 1 (0 points)
    Oct 23, 2014 5:37 PM in response to Divjot29

    Hi

    even i I live in India and use airtel carrier

    use a iphone 6 and iPhone 5

    when both phones got updated to iOS 8.1 only iPhone 5 has the toggle option for 2g 3G and 4g

    but not on iPhone 6 even though both run on the same carrier

    it is a fault with apple update

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 23, 2014 5:41 PM in response to ankitdivekar
    Level 9 (58,992 points)
    iPhone
    Oct 23, 2014 5:41 PM in response to ankitdivekar

    No, it is because your carrier has not provided an update. See this support document Understanding LTE options on your iPhone

  • by rk2tiger,

    rk2tiger rk2tiger Oct 24, 2014 2:48 AM in response to Divjot29
    Level 1 (4 points)
    iPhone
    Oct 24, 2014 2:48 AM in response to Divjot29

    Yesterday i updated my iphone 5S to iOS 8.1 after seeing that it will add the 2g,3g toggle back. But even after updating it the toggle is still missing. Blame my carrier which is AIRTEL as i can see the missing toggle after i put IDEA sim in my same handset. I am in Delhi.


    AIRTEL should release carrier update asap to provide that 2G/3G/LTE toggle button as they have poorest 3G signals in Delhi.


  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 24, 2014 8:07 AM in response to rk2tiger
    Level 9 (58,992 points)
    iPhone
    Oct 24, 2014 8:07 AM in response to rk2tiger

    rk2tiger wrote:

     

    Blame my carrier which is AIRTEL as i can see the missing toggle after i put IDEA sim in my same handset. I am in Delhi.


    AIRTEL should release carrier update asap to provide that 2G/3G/LTE toggle button as they have poorest 3G signals in Delhi.


    Thank goodness! Finally a post from someone with common sense. They understand this is not an Apple issue, but a carrier issue.

  • by VelHan Vetri Ponirulla,

    VelHan Vetri Ponirulla VelHan Vetri Ponirulla Oct 24, 2014 8:28 AM in response to Divjot29
    Level 1 (0 points)
    Oct 24, 2014 8:28 AM in response to Divjot29

    iOS 8.1 is good and this toggle issue is with carrier AIRTEL ...Apple and iOS have no issues ... mail the carrier AIRTEL and ask them to provide carrier settings update ... current carrier settings is 18.0 they need to update it ... will be either 18.1 or 19.0

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