iCloud Photo Library constantly preparing my library on the web

I've been seeing the exact same message for a few days now also.

Preparing your library.... This may take a few minutes

Don't suppose either of you did anything to fix this? I know, for my wife's account, she had this screen, exited and logged back in the next day and everything was there (could possibly have been sooner than a day, can't remember).

However, for my account, I logged in over a month ago, left it (because there are a lot more photos in my account) and have come back periodically and it's still loading. Surely it doesn't take a month to load - this is kinda ridiculous.

Anyone ever figure anything out on this? I am still seeing this same message. Any way to "reset" the iCloud Photo Library so it will start loading?

I'm having the same issue. Have been at least 5 days in this state.

Can anyone share their "waiting time" experience to get an ETA?

two weeks now.... and no change

My library has been preparing since Oct22, 2014 and has never worked. I installed the beta of OSX Photos and it shows "updating" so it seems that the iCloud library on my account is completely broken with no way to reset.

I can only imagine how this will become a very negative experience for many users.

It has been saying the above for 3 days now on iCloud.com. My iPhone has been uploading for the same amount of time 24x7.

Wish I could actually see what has been uploaded, I don't even know if anything has uploaded.

Anyone know what it actually has to do to prepare the library? I don't even have that many photos (a few thousand).

I'm sorry I wasted my time and bandwidth with this.

Same exact problem with my account, but seemingly no way to reset the Photos beta process to start over.

I'm seeing the same "Preparing your library..." message, despite the fact that it was working fine from back when they first enabled it up until last week (last time I checked). I didn't change anything.

It's working fine on my iOS devices as far as I can tell, but the web site is now stuck "preparing".

Mine eventually "finished". It took awhile though and there was only 405 photos.

Same here… been fine since its launch (on my account!) - but recently 'preparing' my library on iCloud Photos Beta.

Can only guess it's something to do with the fact that Mac OS 10.10.3 recently went into beta - as it includes the Photos for Mac app.

Note that I decided to turn off iCloud Photo Library seeing it just would not work.

Now I have found that I can no longer do iPhone backups that include my photos with the backup!!! (yes, Photos are selected as part of the backup and they are included in the size estimate - but excluded when the backup runs). This worked fine prior to trying iCloud Photo Library. I don't have space issues as I pay extra for 200GB of iCloud space. When I look at "Settings -> iCloud -> Storage -> Manage Storage -> iCloud Photo Library" on my iPhone it says "in 22 days the photos and videos stored in iCloud will be deleted and iCloud Photo Library will be turned off on all your devices". I'm wondering if photos will be stored in my backup after that? Maybe it "thinks" I am using iCloud Photo Library (although I'm not) so won't let me backup Photos in my iPhone backup?

It took days to try and turn this on (and never actually got to being on) and now it takes a month to switch the **** thing off!! This is totally crazy! Why is there not an option to turn it off now?? Hope they add that.

And seems that while it is taking a month to turn itself off, I now have no iCloud solution to backup my photos, despite paying Apple for extra storage that I am now unable to use. I specifically bought extra storage due to my photos. I won't know until another 22 days if my iPhone backups will start including my photos again?

I hope Apple fix this complete mess before they take it out of beta.

Same here; and while photos sync between iPad and iPhone, it doesn't sync to Mac anymore which is bizarre and pretty much makes me lose faith in using iCloud services 😟

Please. Please!

If you can't handle this insecurity, stop using Beta products. It's not for you.

Wait until it's out of beta.

Maybe Apple should stop it's beta programs because its users just don't know what to expect from it...

'Preparing your library' for a week. Same as everyone else.

This software is just broken. Completely.

This isn't Beta software - it's not even alpha - it's not in a fit state to show anyone. You'd imagine a problem reported as long ago as October last year would be fixed by now. SJ had a rant at the MobileMe developers because the software was not fit for purpose. Are the same people responsible for iCloud you wonder?

What's more Photostream has not worked since August last year. Nothing synced to my PC. iCloud photos doesn't work at all on my PC. Nothing syncs in either direction.

No one seems to have any answer to all the other people asking the same question about the never ending 'Preparing your library...'. Does anyone have any suggested solutions? And if not is there actually a way to communicate with people in Apple about this stuff?