yosemite mail: blue dot although mail read (exchange)

Since upgrading to Yosemite, mail shows the following behavior:

When I get new emails on my exchange account, the blue dot to the left of the message does not disappear even after I have read the mail.

It is clearly marked as read, as I can only mark it unread - marking/unmarking makes no difference to the blue dot.

If I quit mail and open it again, the blue dots are gone.

Only seems to be happening with my exchange account.

Bug or what?

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 21, 2014 2:39 AM

Reply
12 replies

Mar 23, 2015 11:56 AM in response to Christian Innerhofer

Same for me...


I've seen this problem since Yosemite, mostly with the mail from my Outlook account. Gmail accounts seem to clear the unread blue dot more reliably. If I change the view from the "Inbox" to one of the individual mail accounts and then back to Inbox, the dots are correct. I would love a fix, but none of the Yosemite updates have changed this behavior.


Other problems with Mail on Yosemite:

1) If a new message come in and I open it right away, the content of the message won't load. It looks like the message is blank and the spinning "wait" icon just keeps going, even though the message is not really blank at all.

2) There are cases where email for a short period of time, usually in the early morning and perhaps usually when I've looked at some messages with my iPad or iPhone, where the Outlook mail isn't loaded into Mail at all. I can open Outlook at see that it is there, but it never appears in Mail.

Mar 31, 2015 2:49 PM in response to Mark MN

I've had all of these issues (non-disappearing blue dot, blank new message, messages not appearing on my laptop). The last, "There are cases where email for a short period of time, usually in the early morning and perhaps usually when I've looked at some messages with my iPad or iPhone, where the Outlook mail isn't loaded into Mail at all. I can open Outlook at see that it is there, but it never appears in Mail," is the most serious for me.


This is not only enormously frustrating but has caused me to miss important messages that never appeared on my laptop. In my experience you can manually force the messages to appear in Mail by flagging them on the iPhone and then checking mail again in Mail--they'll then appear (and then you have to unflag them if you don't want them to remain flagged). But that only helps when you already know the messages are there because you've spotted them on the iPhone. This only happens on my Exchange account.

Mar 31, 2015 11:54 PM in response to Christian Innerhofer

Just want to add that even in the most recent beta of 10.10.3 (build 14D127a), the situation is unchanged as far as I can tell.

Regarding the problem of messages showing up on Outlook but not in Mail: Since I don't use Outlook, I can't verify that, but I have always been irritated by mail messages showing up on my iPhone/iPad long before they do on my mac. Occasionally, it seems to take forever for mails to show up or they only show up once I quit and restart mail. Whatever the reason ist, I don't like it.

-chris.

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yosemite mail: blue dot although mail read (exchange)

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