cannot access to Messages and Facetime in my Mac

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cannot access to Messages and Facetime in my Mac

Assalamu Alaikum.

Can you help me about this message.

"Your Apple ID “*******@yahoo.com" can't be used to set up FaceTime at this time.

If this is a new Apple ID, you do not need to create another one. To use this Apple ID with FaceTime, contact FaceTime support with the code below.”

Customer Code: 1728-5048-6759

I cannot access to Messages and Facetime in my Mac Yosemite. tell me WHY? 😟

Thank U.

Posted on Oct 21, 2014 4:49 AM

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Answer 1

Oct 21, 2014 5:32 AM in response to naif1405

Hi, same problem here. Just call Apple support and give them that number and they will validate your computer. Now my FaceTime and Messages are working fine.

I lost my FaceTime contacts and the only way I can add them is by calling my contacts, not happy with that.

Good luck

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Answer 2

Jan 31, 2016 10:10 PM in response to naif1405

Having same problem - suddenly iTouch cannot log into Messages or FaceTime using AppleID -

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