jmj900s

Q: iPhone calling from Mac not working

iPhone continuity calling works from my iPad but not my Mac.  Yosemite 10.10.  iPhone 5 with iOS 8.1  Using same Apple ID, everything turned on in FaceTime and iPhone per instructions.  Both on the same Wi-Fi network

 

Get this message: IPHONE NOT AVAILABLE,  your iPhone and Mac must be on the same Wi-Fi network.

 

They are on the same network. 

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 21, 2014 9:00 AM

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Q: iPhone calling from Mac not working

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  • by spykid77,

    spykid77 spykid77 Sep 15, 2015 9:55 PM in response to EnergyExec
    Level 1 (0 points)
    Sep 15, 2015 9:55 PM in response to EnergyExec

    thanks EnergyExec

  • by james2442,

    james2442 james2442 Oct 1, 2015 6:40 PM in response to GrumpyPants
    Level 1 (0 points)
    Oct 1, 2015 6:40 PM in response to GrumpyPants

    That fixed me! I've been working on this for 2 days. Firewall was turned off, but "block all incoming connections" was still checked. Thanks for posting!

  • by icon804,

    icon804 icon804 Oct 28, 2015 11:38 PM in response to jmj900s
    Level 1 (0 points)
    Oct 28, 2015 11:38 PM in response to jmj900s

    well i found out what was going on so if you a sprint phone you need to go setting then go to phone then make sure you wifi calling is on then look under that and go to calls on other devices  and turn that on as well then you should be set and ready to make call

  • by jeroen.,

    jeroen. jeroen. Nov 4, 2015 10:14 AM in response to icon804
    Level 1 (0 points)
    Nov 4, 2015 10:14 AM in response to icon804

    I have this issue when both my iphone and ioad or macbook are on the 5ghz wifi. (Error that iphone needs to be on the same network)

    text messages just work, just not calling.

    when i switch my iphone  to the 2,4ghz network it works fine...

     

    is this a known bug?

  • by icon804,

    icon804 icon804 Nov 4, 2015 1:30 PM in response to jeroen.
    Level 1 (0 points)
    Nov 4, 2015 1:30 PM in response to jeroen.

    your service is with what company

  • by jeroen.,

    jeroen. jeroen. Nov 4, 2015 1:42 PM in response to icon804
    Level 1 (0 points)
    Nov 4, 2015 1:42 PM in response to icon804

    I dont think this has anything to do with the cellular service, and we don't have wifi calling here.

    I have an airport with dual wifi setup, so a 2.4 and 5ghz wifi network.

    with my previous iPhone 4S i never had a problem because that only supports 2,4ghz.

    but my 6s plus can connect to both networks.

     

    I first thought it might be that my mac still tried to connect to my old phone (which was logged out of icloud and co oletely reset even).

    but messaging worked with my new phone, just not calling.

     

    So maybe other people that have that issue can try to switch the wifi band they are on to see if that works?

  • by Tom334,

    Tom334 Tom334 Dec 21, 2015 8:38 AM in response to keltong
    Level 1 (0 points)
    Dec 21, 2015 8:38 AM in response to keltong

    Thanks for the fix. I was having the issue; no error message or any message at all. When I clicked a phone number and said use the iPhone to call, nothing at all happened. I turned FaceTime off and it began working again

  • by DeShawn44,

    DeShawn44 DeShawn44 Dec 21, 2015 8:43 PM in response to Tom334
    Level 1 (0 points)
    Dec 21, 2015 8:43 PM in response to Tom334

    I had this issue and under Settings>Phone there's a setting for "Calls on Other Devices". This was not toggled on. Toggled it on and viola! I have an iPhone 6 Plus running iOS 9.2 and a MBP OS X 10.11.1

  • by Flycast,

    Flycast Flycast Jan 7, 2016 10:54 AM in response to tivoboy
    Level 2 (325 points)
    Jan 7, 2016 10:54 AM in response to tivoboy

    I was having problems similar to those described in other posts and found a slightly different solution.  When trying to make a call from Contacts I was simply clicking on the phone icon to the right of the phone number and nothing happened.  I found that when I right (or Control) click the phone number itself a menu appears offering, among other things.  "Call (xxx) xxx-xxxx Using iPhone".   I scrolled down to the option, clicked and the call was initiated.

  • by Chris CA,

    Chris CA Chris CA Jan 14, 2016 4:56 PM in response to The Zach
    Level 9 (79,463 points)
    iPhone
    Jan 14, 2016 4:56 PM in response to The Zach

    The Zach wrote:

     

    Problem solved for me.

     

    After upgrading to 10.10.3 and logging in, I was prompted for my iCloud password. Of late, I'd enter it, and then get asked about seven more times to enter it. Today though when I entered it the first time, I was them prompted to created an app-specific password for iMessages and FaceTime.

    I know this is old but there is no “app specific password” for FaceTime or Messages. It is you AppleID password.

  • by dsr1507,

    dsr1507 dsr1507 Jan 20, 2016 7:41 AM in response to frankfrommadera
    Level 1 (0 points)
    Jan 20, 2016 7:41 AM in response to frankfrommadera

    thanks... it help me..

  • by cammyguy,

    cammyguy cammyguy Jan 20, 2016 8:53 AM in response to jmj900s
    Level 1 (0 points)
    Jan 20, 2016 8:53 AM in response to jmj900s

    I was trying to troubleshoot this same issue. For some reason, the number I was trying to dial had a +1 in front of the number from my phone book.  As soon as I removed the + sign, it allowed the call to go through.

  • by nigel_brown,

    nigel_brown nigel_brown Feb 15, 2016 2:54 PM in response to jmj900s
    Level 1 (0 points)
    Feb 15, 2016 2:54 PM in response to jmj900s

    Tried all of the solutions here.

     

    If you have an Airport Extreme or Base Station, go to Airport Utility / Base Station / Restart.  This fixed it for me so it was probably an IP address issue.

     

    Good Luck!

  • by Sercq,

    Sercq Sercq Apr 26, 2016 7:21 AM in response to keltong
    Level 1 (4 points)
    Apr 26, 2016 7:21 AM in response to keltong

    Turning FaceTime off and on again on my iPhone worked for me when I upgraded my 5s to a 6se. Thanks for the tip keltong

  • by Chris CA,

    Chris CA Chris CA Apr 26, 2016 6:51 PM in response to Sercq
    Level 9 (79,463 points)
    iPhone
    Apr 26, 2016 6:51 PM in response to Sercq

    Sercq wrote:

    Turning FaceTime off and on again on my iPhone worked for me when I upgraded my 5s to a 6se.

    you mean iPhone 5se.

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