GrantusM

Q: Flickering "Save As" dialogue screens in OS X Yosemite

Hi,
I've just updated to OS X Yosemite 10.10 on a MacBook Pro 13" Mid-2012 with 2.9 GHz Intel Core i7 and Intel HD Graphics 4000 1024 MB.

 

The "Save As" drop-down menu flickers in MS Office, Adobe CS.  It did not do this before the installation of OS X Yosemite.   I have updated those programmes to the latest versions and rebooted but the flickering still occurs.

 

I am running MS Office 2011 Version 14.4.5 and Adobe Creative Suite 6.  In the screenshot below, the grey bar below the document view window flickers and it is difficult to select both the location and the document name to save.

 

Any help would be appreciated.

 

 

 

Screen Shot 2014-10-21 at 18.12.53.png

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.4)

Posted on Oct 21, 2014 10:18 AM

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Q: Flickering "Save As" dialogue screens in OS X Yosemite

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  • by fankmd,

    fankmd fankmd Dec 11, 2014 9:51 AM in response to ggoorden
    Level 1 (0 points)
    Dec 11, 2014 9:51 AM in response to ggoorden

    Battled with this for a week.  This simple solution did the trick.  Thanks!!

  • by deetronic,

    deetronic deetronic Jan 4, 2015 10:52 AM in response to ggoorden
    Level 1 (0 points)
    Jan 4, 2015 10:52 AM in response to ggoorden

    Thanks Gerard.

  • by sdwhit,

    sdwhit sdwhit Jan 13, 2015 6:55 PM in response to ggoorden
    Level 1 (0 points)
    Jan 13, 2015 6:55 PM in response to ggoorden

    Thank you.  This does work.

  • by dbmw335,

    dbmw335 dbmw335 Jan 26, 2015 12:20 PM in response to ggoorden
    Level 1 (0 points)
    Jan 26, 2015 12:20 PM in response to ggoorden

    Worked for me as well.  Trouble is, one must abandon functionality in order to get the software to work.  As this appears across multiple software packages it would appear to be an OSX issue.  Hopefully it will get fixed.

  • by Cerdo12,

    Cerdo12 Cerdo12 Feb 5, 2015 3:11 PM in response to ggoorden
    Level 1 (0 points)
    Feb 5, 2015 3:11 PM in response to ggoorden

    This helped me too. Shame that on a virtually new MBP there are promises that cannot be met by Apple. If the overflow view doesn't work, then why offer it?

    Thanks Gerard

  • by kristinvand,

    kristinvand kristinvand Feb 26, 2015 9:01 AM in response to GrantusM
    Level 1 (0 points)
    Feb 26, 2015 9:01 AM in response to GrantusM

    I have the same exact issue however; the flickering also occurs when I'm trying to upload something such as a document to an online filespace. I changed the layout of the finder and haven't tested to see if this solves my issue but has anyone else found alternative solutions? I quite like the cover flow layout and would like to keep that as a preference.

  • by ggoorden,

    ggoorden ggoorden Feb 26, 2015 9:18 AM in response to kristinvand
    Level 1 (19 points)
    Feb 26, 2015 9:18 AM in response to kristinvand

    I am afraid the solution has to come from Apple. In the mean time we are at OSX 10.10.2, but the problem still exists. I even have the impression that the flickering is now a little worse than in 10.10.1. But the work around still works.

    Does anyone have access to the 10.10.3 beta, who can (is allowed to) tell wether this is one of the items which are to be solved in that release?

  • by Tyler5280,

    Tyler5280 Tyler5280 Mar 26, 2015 6:56 PM in response to GrantusM
    Level 1 (0 points)
    Mar 26, 2015 6:56 PM in response to GrantusM

    Likewise, I too am annoyed by the flickering.  I thought something was wrong with just my computer.

  • by ggoorden,

    ggoorden ggoorden Apr 8, 2015 3:53 PM in response to GrantusM
    Level 1 (19 points)
    Apr 8, 2015 3:53 PM in response to GrantusM

    Hello All,

     

    I just installed 10.10.3 and after some preliminary testing of Excel, Word and Powerpoint is looks like the flickering is not present any more in the file dialogs!

    To be honest I recently increased the amount of RAM in my Mini (from 4 to 16 Gbyte) and I am not certain if the flickering was solved by that or the OSX upgrade.

     

    But either way: I am happy that is is finally solved.

     

    Gerard

  • by Tyler5280,

    Tyler5280 Tyler5280 Apr 8, 2015 8:42 PM in response to ggoorden
    Level 1 (0 points)
    Apr 8, 2015 8:42 PM in response to ggoorden

    I upgraded to 16gb and the flickering still existed.  Have to check when i get home for the .3 upgrade

  • by ggoorden,

    ggoorden ggoorden Apr 9, 2015 9:36 AM in response to ggoorden
    Level 1 (19 points)
    Apr 9, 2015 9:36 AM in response to ggoorden

    Sigh:

    after further checking it turns out that the flickering is gone when I use the Office for mac 2011 version, but it is stil present in the Preview for Office for mac 2015, for Excel, Word and Powerpoint...

     

    But this version being a preview: I will report it to Microsoft as a bug.

     

    Gerard

  • by ashish2007,

    ashish2007 ashish2007 Apr 28, 2015 10:27 PM in response to ggoorden
    Level 1 (0 points)
    Apr 28, 2015 10:27 PM in response to ggoorden

    Thank you. Now there is no more flickering and lagging while saving the files.

  • by dianeoforegon,

    dianeoforegon dianeoforegon Apr 28, 2015 10:51 PM in response to ggoorden
    Level 5 (5,753 points)
    Mac OS X
    Apr 28, 2015 10:51 PM in response to ggoorden

    I'm not seeing the flickering in Office 2016 preview. I suggest you log out of your User under the Apple in the Menubar.

    Log into the Guest account.

    Open the Office apps. they won't be in the Dock. Go to Applications to open.

     

    Do you see the same behavior? If no, this could indicate an issue in your User's folder.

    When you log back into your User, hold down the Shift key after entering your password. This will disable any login items.

    If the problem goes away look for a conflict with a login item.

     

    If you want this fixed, send Microsoft feedback using the Smile feature located under the search field in the upper right corner of the Word, Excel or PP window. Feedback goes directly to the appropriate product manager.

  • by ggoorden,

    ggoorden ggoorden Apr 29, 2015 8:03 AM in response to dianeoforegon
    Level 1 (19 points)
    Apr 29, 2015 8:03 AM in response to dianeoforegon

    Hello Diane of Oregon,

     

    Thanks for the elaborate response.

    My experience following your suggestions is as follows:


    Logging in as Guest user: I tested only with Excel.  Apart from some flags raised by Parental control that the Preview 2016 Excel tried to reach quite a few remote sites (phoning home??), the flickering behavior of the open dialog was identical to my own account. Excel 2011 did not have the flickering problem under the guest account (identical to the behavior under my own account).


    Logging back in as myself, without the login items, had no effect: Flickering in Preview 2016 and no flickering in 2011.


    I already reported it to Microsoft immediately after my post on April 9th, using the Smiley menu feedback option (it is a beta release after all), but I think the problem is not confined to Microsoft applications. I also suspect that it is also related to the video hardware (I have a build-in Intel HD4000 in my Mac Mini).


    Lets hope that Microsoft can  persuade Apple to come up with a solution.


    Thanks for your suggestions!


    Gerard 


  • by dianeoforegon,

    dianeoforegon dianeoforegon Apr 29, 2015 10:53 AM in response to ggoorden
    Level 5 (5,753 points)
    Mac OS X
    Apr 29, 2015 10:53 AM in response to ggoorden

    Thanks for the feedback on your test. Now we know it's an issue related to your setup. I recently had a flickering issue with Chrome so I understand your frustration. Mine was fixed by removing an extensions that had previously worked without a problem.

     

    If you want to go the extra mile and test your Yosemite install, you can create a second partition on your drive if there is enough free space (aprpox 30GB) or an external drive. We can install Yosemite and Office Preview. Boot from the new partition and test. If you still experience the problem then it is your hardware. If the problem goes away then it's something conflicting that's installed.

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