Mooav

Level 1 (0 points)

Q: Black and white

Everything on my phone became black and white, I have tried to turn it off in the settings but it dosen't work, what do I do?

iPhone 5s, iOS 8.1

Posted on Oct 21, 2014 10:32 AM

I have this question too

Q: Black and white

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Helpful answers

by jeremy_v,

jeremy_v Oct 24, 2014 11:14 AM in response to Mooav
Community Specialists

Oct 24, 2014 11:14 AM in response to Mooav
Hi Mooav,

Thanks for visiting Apple Support Communities.

If your iPhone screen appears to be in black and white, start with these troubleshooting tips:
Try turning iPhone off and then on again.
Verify the issue is not content related, by viewing different content.
If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wallpaperand slide the slider.
My issue is still not resolved. What do I do next?
Contact Apple Support.
From:

iPhone: Hardware troubleshooting

Best Regards,

Jeremy
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