jasonfromwest new york

Q: icloud photo library (beta) stuck uploading

My iphone has been stuck uploading photos to the new icloud photo library (beta) for a day now. Any advise to get this going?

iPhone 5s, iOS 8.1

Posted on Oct 21, 2014 12:57 PM

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Q: icloud photo library (beta) stuck uploading

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  • by Skyjor123,

    Skyjor123 Skyjor123 Jul 14, 2015 7:14 AM in response to james woolford
    Level 1 (0 points)
    Jul 14, 2015 7:14 AM in response to james woolford

    I Don't think this is a practical, nor a reliable one. it might happen again. I will wait some additional days if the problem persist. I will follow your advice and try it. But thanks anyway.

  • by james woolford,

    james woolford james woolford Jul 15, 2015 6:33 AM in response to jasonfromwest new york
    Level 1 (1 points)
    Jul 15, 2015 6:33 AM in response to jasonfromwest new york

    ok, Apple helped me by phone. Ensure ONLY  "Icloud Photo Library" is checked on all devices, not streaming or sharing. That fixed it.

  • by pierrefrommontréal,

    pierrefrommontréal pierrefrommontréal Jul 15, 2015 10:29 AM in response to james woolford
    Level 1 (5 points)
    Jul 15, 2015 10:29 AM in response to james woolford

    That's an interesting tIp.

     

    When we turn off photo sharing, do we lose all the pictures that were shared? What happens to those who are sharing our pictures? And did Apple give you any advice about what will happen if you try to turn sharing on again?

  • by kapoek,

    kapoek kapoek Jul 23, 2015 4:16 PM in response to james woolford
    Level 1 (23 points)
    Accessibility
    Jul 23, 2015 4:16 PM in response to james woolford

    Turned off iCloud photo sharing and uploading to iCloud library resumed.

  • by iCoco,

    iCoco iCoco Jul 24, 2015 12:27 AM in response to james woolford
    Level 1 (110 points)
    iCloud
    Jul 24, 2015 12:27 AM in response to james woolford

    Turning off sharing and streaming seems a rather odd suggestion by Apple, because why would they offer it at all then if this is causing issues?

     

    Anyway, in this discussion it's suggested that the cause for iCloud Library Sync getting stuck might have to do with edited pictures. Maybe third party editing extensions. In my case that seems to be an obvious explanation, too. Maybe an other area to have a closer look.

  • by Skyjor123,

    Skyjor123 Skyjor123 Jul 24, 2015 2:12 AM in response to kapoek
    Level 1 (0 points)
    Jul 24, 2015 2:12 AM in response to kapoek

    IIndeed I turned it off and then on again and it perfectly works.

  • by petermac87,

    petermac87 petermac87 Jul 24, 2015 2:16 AM in response to kapoek
    Level 5 (7,402 points)
    Jul 24, 2015 2:16 AM in response to kapoek

    kapoek wrote:

     

    Turned off iCloud photo sharing and uploading to iCloud library resumed.

    That would be the nature of Beta software.

     

    Pete

  • by nawafas,

    nawafas nawafas Jul 24, 2015 8:25 AM in response to jasonfromwest new york
    Level 1 (0 points)
    Jul 24, 2015 8:25 AM in response to jasonfromwest new york

    I have the same problem.

    I have contacted Apple via instant the website Conversation. And by telephone for an hour and a half.

    No one knows the solution to the problem

    I make all possible solutions. No benefit

  • by pierrefrommontréal,

    pierrefrommontréal pierrefrommontréal Jul 24, 2015 8:27 AM in response to kapoek
    Level 1 (5 points)
    Jul 24, 2015 8:27 AM in response to kapoek

    I tried turning off photo streaming and photo sharing and it didn't work in my case. The problem seems to have multiple causes.

  • by Frances54,

    Frances54 Frances54 Aug 10, 2015 12:12 PM in response to jasonfromwest new york
    Level 1 (4 points)
    iPad
    Aug 10, 2015 12:12 PM in response to jasonfromwest new york

    So is the solution to turn off Photo Library and go back the My Photo Stream? I am not trying to do anything fancy, just get a photo taken with my iPhone 5s to show up on my iPad air2. When i try to upload photos on my phone I get a message telling me to login to iCloud. when i try to do that i get a message telling me to enter my Apple ID. then i get a message telling me my id is wrong when it is the same one I have been using for a year. It is terrible that there are 12 pages to this thread and no answer yet.

  • by petermac87,

    petermac87 petermac87 Aug 10, 2015 12:46 PM in response to Frances54
    Level 5 (7,402 points)
    Aug 10, 2015 12:46 PM in response to Frances54

    Apple do not answer here, and you are not allowed to discuss Beta software on these forums.

     

    Cheers

     

    Pete

  • by splurben,

    splurben splurben Aug 20, 2015 12:33 AM in response to jasonfromwest new york
    Level 1 (100 points)
    Aug 20, 2015 12:33 AM in response to jasonfromwest new york

    I been through this over and over again.

     

    I have Apple support and I've called and been told:

     

    1. "We're having problems with the authentication system because your Apple ID is very old and has become corrupted. We can fix it if you factory reset and restore your iPhone 6 Plus." — I have reset the phone three times after confirming that Apple has 'repaired' my Apple ID authentication. Every time it takes days (I have 80GB of photos) to re-sync the photos, but once I start taking new photos, it always hangs on "21 Photos to Upload" or "9 Photos to Upload" or "190 Photos to Upload" and the progress bar at the top. After a few days it seems to get past it, but quite often I need to access my photos soon after taking them.
    2. THE BATTERY IS FULLY CHARGED.
    3. THE IPHONE 6 PLUS IS PLUGGED INTO POWER.
    4. THE IPHONE 6 PLUS IS CONNECTED TO WIFI.
    5. THE WIFI IS TESTED FUNCTIONING AT PEAK EFFICIENCY.
    6. THE IPHONE HAS BEEN RECENTLY POWER CYCLED.
    7. The Photos Library has been repaired on my MacBook Pro.
    8. THE IPHONE 6 PLUS HAS BEEN FACTORY RESET THREE TIMES (REQUIRING 100GB OF DOWNLOAD FOR EACH FACTORY RESET AND THREE DAYS TO RE-SYNC THE ICLOUD PHOTOS LIBRARY which is a huge pain in the ***.)

    Let's just say that Apple has a lot of work to do on the iCloud Photo Library, at least for those of us with high capacity devices, large photo libraries and the desire to actually access new photos taken with our iOS devices.

  • by splurben,

    splurben splurben Aug 20, 2015 12:37 AM in response to splurben
    Level 1 (100 points)
    Aug 20, 2015 12:37 AM in response to splurben

    I have just completed latest iOS update to 8.4.1 and the problem is definitely still there and definitely still preventing me from using my phone as a camera.

  • by splurben,

    splurben splurben Aug 20, 2015 12:41 AM in response to petermac87
    Level 1 (100 points)
    Aug 20, 2015 12:41 AM in response to petermac87

    iCloud is no longer beta (the FAQ doesn't mention any beta status any longer).

  • by splurben,

    splurben splurben Aug 20, 2015 1:10 AM in response to Selwhy
    Level 1 (100 points)
    Aug 20, 2015 1:10 AM in response to Selwhy

    Reset my device three times now. Sometimes it works for a little while after that, and then "3894 Photos to Upload" even after it said it was finished the day before and I've left the iPhone plugged in, with plenty of free storage space, unlocked, and connected to verified peak-performance WIFI.

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