tim3.14159
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Q: 5s 8.1 iOS: Restore errors 4005. Won't update or restore

Hi Guys,

 

I downloaded the 8.1 update via the latest iTunes and connected my 5s to update.

The update failed and i got the 4005 restore error: iOS: Restore errors 4005, 4013, and 4014

 

Now when turn on the 5s it just shows the symbol to connect to iTunes.

So I plug in and get this:

I click 'Restore' then get this

:

So I click 'Restore and Update', then I get Restore Error 4005 again and get stuck in an infinite loop!

 

I did create a backup yesterday so I'm not worried about any lost data.

 

I have deleted the update and I'm downloading again now. I will also try with a different USB cable and on a different PC.

 

Any suggestions or a fix would be much appreciated?

 

Thanks.

iPhone 5s, iOS 8.1

Posted on Oct 22, 2014 12:20 AM

by tim3.14159,Solvedanswer
tim3.14159 tim3.14159
Level 1 (0 points)
A:

Found a fix on YouTube - Worked for me! https://www.youtube.com/watch?v=NEsP_fwinho

 

1. Have iTunes open with the phone plugged in via USB showing the 'Connect to iTunes' screen

2. Hold the Home and Power buttons until the phone turns off

3. Continue to hold the Home button but let go of the Power button (Puts iPhone into DFU (Device Firmware Upgrade) mode)

4. When your computer recognizes the iPhone and starts to reinstall the driver software you can release the Home button

5. Wait for the phone to show up in iTunes then restore it

 

Posted on Oct 22, 2014 4:25 AM

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tim3.14159

Q: 5s 8.1 iOS: Restore errors 4005. Won't update or restore

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  • Helpful answers

  • by tim3.14159,

    tim3.14159 tim3.14159 Oct 22, 2014 1:05 AM in response to tim3.14159
    Level 1 (0 points)
    Oct 22, 2014 1:05 AM in response to tim3.14159

    Also FYI: The USB cable is a new authentic Apple lighting cable

     

    Okay so I deleted and downloaded the update via iTunes again, plugged in the 5s via USB and still get:

     

    After Restore and Update: 'Extracting software...'

    Then:

    Then:

    Then:

    'Extracting software...

    Then: Preparing iPhone for install.

    Now:

    And the 'Connect to iTunes symbol' disappears leaving the screen still turned on but all black.

    Then after a few minutes:

    Hope that helps...

  • by tim3.14159,Solvedanswer

    tim3.14159 tim3.14159 Oct 22, 2014 4:25 AM in response to tim3.14159
    Level 1 (0 points)
    Oct 22, 2014 4:25 AM in response to tim3.14159

    Found a fix on YouTube - Worked for me! https://www.youtube.com/watch?v=NEsP_fwinho

     

    1. Have iTunes open with the phone plugged in via USB showing the 'Connect to iTunes' screen

    2. Hold the Home and Power buttons until the phone turns off

    3. Continue to hold the Home button but let go of the Power button (Puts iPhone into DFU (Device Firmware Upgrade) mode)

    4. When your computer recognizes the iPhone and starts to reinstall the driver software you can release the Home button

    5. Wait for the phone to show up in iTunes then restore it

     

  • by pankreas,

    pankreas pankreas Nov 29, 2014 6:51 AM in response to tim3.14159
    Level 1 (0 points)
    Nov 29, 2014 6:51 AM in response to tim3.14159

    Hi,

    i have the same problem, but this solution doesn't work in my case.

     

    I found out that there should be a problem with apple driver during restoring process. Look at this video: https://www.youtube.com/watch?v=XLAUnaR0_Ms

     

    Please help