Itunes can connect to the itunes store but it shows a blank screen?

Hello there, Nina2800.

It sounds like you are having issues connecting to the iTunes Store and getting a blank page. The following Knowledge Base article offers up some great steps for verifying connectivity:

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

Troubleshooting on a Mac

If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.

• Update iTunes to the latest version.
• If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
• You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
• If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
• If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.

Additionally, this article provides some additional recomendations if the issue persists:

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/ts3297

Thanks for reaching out to Apple Support Communities.

Cheers,

Pedro.

I am having the EXACT same issue on my iMac 10,1. I updated to 11.4 and everything works as it should, but a blank white screen with no content when trying to use the iTunes store. I am actually connected to the store- so not a connectivity issue, just NO CONTENT. 11.4 is working perfectly with the same account, same network, etc. on my Macbook. Please advise. THANKS!!

I'm having the same problem. I downloaded the latest version of ITunes, and now I get only a white screen when I try to open the ITunes Store.

I too have the same problem, expect that sometimes I can access the store. But mostly cannot. Tried the fix suggested but doesn't seem to work.