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Oct 25, 2014 12:06 PM in response to Dr.sam valizadehby jeremy_v,Hi Dr.sam valizadeh,
Thanks for visiting Apple Support Communities.
It sounds like the autofocus on your iPhone camera is not behaving as expected. I know it can be frustrating to see issues that seemed to have been resolved in previous software versions.
I recommend going through these troubleshooting steps to see if they clear up the behavior:
- Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
- Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
- Try turning iPhone off and then back on.
- Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
- Try to remain steady while focusing:
- Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation. - Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G. - If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
From:
iPhone: Hardware troubleshooting
All the best,
Jeremy
- Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
