iTunes 12 not showing iCloud purchases in library?

Question

Level 1

4 points

iTunes 12 not showing iCloud purchases in library?

I've posed this question in several areas, and no one is responding.

It seems that the option to view or hide your iCloud purchases in iTunes has been removed. I've searched in every corner of iTunes, and the system preferences, and I just can't figure this out. Why on earth would they get rid of this? I've been forced to go into the store purchases section to access iCloud items, and it's really annoying. They show just fine on my ATV2, and my iOS devices, but not on my MBP.

I'm stumped, but maybe I'm just dumb and figure out the UI?

Any help would be appreciated.

Macbook Pro 15", Intel Core 2 Duo

Posted on Oct 22, 2014 12:08 PM

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Answer 1

léonie

Level 10

194,549 points

Oct 22, 2014 12:13 PM in response to dbaerg

There is still the menu item in the "View" menu "Show/Hide Purchases in the Cloud" in iTunes 12. Does it not show for you?

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Answer 2

greay

Level 1

18 points

Nov 8, 2014 8:33 PM in response to léonie

nope. Nothing there, for me at least.

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Answer 3

Nov 9, 2014 8:17 AM in response to greay

Hi deBaerg,

after opening iTunes try to log out and in again. I have the same problem. The checkbox in the preferences and the menu bar is not showing after starting iTunes. As soon as I log in by e.g. trying to access my wish list it appears after a few seconds. I have this since iTunes 11. Nobody could solve this problem. But I am still hoping that someone comes up with a good idea...

Regards,

Sebastian.

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Answer 4

Jul 23, 2015 10:45 PM in response to dbaerg

Hey deBaerg,

I had the same problem and thankfully was able to find a simple solution.

• Go to the "Account" tab in the iTunes menu bar and select "Deauthorize This Computer".

• Enter your Apple ID and password to verify your identity.

• You will receive a pop-up message verifying that this computer has successfully been Deauthorized. Click "OK".

• Go back to the Account tab in the iTunes menu bar and select "Authorize This Computer".

• Enter your Apple ID and password.

• You will receive a pop-up message saying, "Computer authorization was successful. Click "OK".

Now all of your past content purchases should be viewable in their respective locations. (ex: My Music, My Movies, My TV Shows, etc)

If you are still experiencing issues viewing your purchased content try these extra steps:

• Go to the Account tab in the iTunes menu bar and select "View Account (ex@email.com)...".

• Under the "Apple ID Summary" heading you will find the "Computer Authorizations" section. Select "Deauthorize All".

• Click "Deauthorize all computers".

• Enter your Apple ID and password.

• Now, go back to the "Account" tab in the menu bar to Authorize your computer.

This method worked for me. I hope it works for you too.

Sincerely,

FG

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Answer 5

Aug 13, 2015 10:42 PM in response to dbaerg

If you go to "View" then select "Only Music Available Offline" it hides all purchases that are in the cloud. You can also do this for TV shows and Movies.

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Answer 6

Sep 1, 2015 5:34 PM in response to Kelownachick

This worked for me in iTunes 12. "All Movies" was selected so I checked "Only Music Available Offline" and then clicked on "All Movies" again and it finally worked! Thanks

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