A banner on gmail says this "This version of Safari is no longer supported. Please upgrade to a supported browser. Dismiss" what to do?

I'm not very tech savvy so please type replies in very easy language.


I use safari as my browser. Just updated my Apple software for my macbook Mac OS X version 10.6.8 (whatever that means) This banner recently appeared. When I clicked to see what browsers were supported - well hey there was safari! and an odd note that said if your browser is mentioned here then you probably have "browser extensions" attached that are not reocgnised so basically - go deal with them and you will be fine.


After a bit of internet hunting found out what a browser extension is - only have one and it has been working fine until just now - deleted it anyway bit that action has made no difference so now stuck.


Any ideas anyone?

MacBook, Mac OS X (10.6.8)

Posted on Oct 23, 2014 4:48 AM

Reply
16 replies

Oct 23, 2014 6:03 AM in response to Amsml58

Same thing occurred here a few days with the "No longer supported" message in GMail. Sadly if like me you run OSX 10.6 (Snow Leopard) because you like that OS or don't want to or cant update to a newer OS then basically there not much you can do except get rid of Gmail...


Google have made it clear with their ridiculous shambles they created recently by trying to block (and failing) OSX 10.6 users from using the modern style Google search and telling folk basically "Tough luck, upgrade or be left out". I'll never understand why they & others take such an idiotic position of telling folk to "upgrade" (downgrading I call it) from an OS that suit their needs but hey, I suppose some are like sheep and simply follow latest trends just for the sake of it...


GMail still works for now without problem but I've no doubt they'll be making changes in the background that soon enough will make it unusable with OSX 10.6, I'm currently working to get rid of that annoying "No longer supported" message at the top in the meantime but personally since all the bother Google have caused for Mac users this year I'm moving away from all their products including Gmail...

Oct 24, 2014 5:07 PM in response to MadFranko

The problem I experienced was that I upgraded to the latest version of Safari, which is NOT supported by OS 10.6.8. The problems soon became more than I could bear.

When I tried to use Time Machine in order to find an older version of Safari, I infected the previous Safari version on every attempt to open them. After a couple hours, I dragged the Safari icon to the trash bin and used a Secure Empty Trash. After I did that, there were no visible Safari icons.


When I rebooted, there was still no Safari Icon.


I went further back on time machine, and found a time that still had the old version of Safari. It opened with no issues. When I rebooted, it came back up, along with the Safari Icon, and with no more issues than I had prior to installing the "Upgraded" version of Safari.


The reason I added this comment to your thread was to help some other poor soul with a similar experience.

I agree with you. OSX 10.6.8 is a good solid platform.

Maybe Google is jealous.

Jim

Oct 26, 2014 5:11 AM in response to Carolyn Samit

Ran Yosemite, solved the safari problem but created a shed load of other ones! 😟 Have spent whole days on with Apple tech help, can't get an appointment with an Apple Store until next month.

Going slowly mad! Think the other folk who have posted have had the better idea at this point - waiting to be persuaded that this OS is worth it.

Thanks for helping with safari though.

Nov 9, 2014 8:03 AM in response to jekyllh

I agree with jekyllh . Keep on using safari until it doesn't work with gmail. After that you can still use Chrome or Firefox which still work with gmail.

If you are working and used to using some older applications on your computer, updating to Yosemite will create so many problems. Some of your older applications will not work anymore and you will have to upgrade them too. This = $$$$ . Maybe it will be cheaper to buy a new computer . Effectively what Apple wants....

Nov 10, 2014 2:26 AM in response to Christophe Smith

Hi there,

As you might see from this strand I did update to Yosemite and it has caused me no end of problems! So your advice is the absolute tops! I feel a whole other day coming on with Apple Care or a trip to an Apple Store which has to be booked absolutely ages in advance. If this new and improved system is soooooooooo intuitive, a word I do not believe applies to computers by the way as computing is a learned skill, feeding yourself, bladder control and walking are intuitive!, how come all the help systems are so clogged up with people requiring help with how to use it?

Thanks Christophe and everyone else for your help.

Cheers.

Nov 10, 2014 5:00 AM in response to Amsml58

To test yosemite out with my applications and configurations I am going to try the following:


Make a bootable copy of my hard drive on 500Gb external hard drive, using "Carbon Copy Cloner".


Carbon Copy Cloner is quite straight forward. Important "Never try sliding over your hard drive over to the external drive to copy it". That is asking for trouble !!!


Then boot my computer from the external hard .


Update to Yosemite on the external hard drive.


Reboot on the external hard drive and see how yosemite works.


It does take time. Though maybe not as much as going to the shop or ruining the functions of your old applications on your main computer.


I am not sure this is the best way to test Yosemite with my older applications. But I thought I would share the idea.


Ch

Nov 10, 2014 5:24 AM in response to Christophe Smith

Simplest way to test out new versions of Mac OSX is to partition your main hard drive so that you have an extra partition to install any new OS to for testing purposes.


For example I prefer to use through choice on my iMacs - OSX 10.6 (Snow Leopard) and I have their HD's partitioned as follows...


1 TB HardDrive...


Partition 1: 150GB for OSX 10.6 + Applications

Partition 2: 150GB for OSX 10.6 + Applications back up

Partition 3: 100GB for Installing & testing new versions of Mac OS

Partition 4: 600GB for Storage of all data (Movies, Music, Pics etc...)



I've found this to be the best way to run a Mac for ease of use, easy & simple restoration & backup of your OS partition & for the simplest and quickest way for testing out new versions of Mac OS before you decide whether they are suitable and work for you.


It's also very handy for keeping a current backup of your OS available for when you install an update to some software only to find out it doesn't work or is bugged and you want to got back to your known working set up as it was before you installed the updated software (something that I find happens quite often with bug ridden software updates)...


With the above type of set up you can easily boot into your current set up or into a new OS for easy testing and restore things easily and quickly should anything go wrong. It's much faster than using external disks but of course you should always have a complete back up of your system & data on an external disk in case the built in one ever fails... (all of course backed up quickly and safely using CCC (CarbonCopyCloner)... :-)

Nov 11, 2014 4:31 AM in response to MadFranko

I completely agree it is a very slow process. In other words while the computer is working you go do something else . You need to be there for the restarts though "make sure you restart on the proper HD".


The HD on my mac mini is 250Gb (170Gb Used) . Partitioning won't cut it in this situation.


So I went on and did the Yosemite upgrade on a 500Gb external HD. Now I am testing some old apps on it. For now I found a couple of applications that are not compatible. But the one that glares out at you is iPhoto. The version I have is not compatible. Retrieving the photos (iphoto libraries) would be a bit of work. Especially considering our Mac Mini has five accounts on it.

With a Java upgrade Microsft 2008 and Phtoshop CS4 work. That is nice


Luckily I never used iphoto to sort my photos but my wife and children have :-)


So for now no update to Yosemite yet. I will wait to see what apple does regarding iPhoto and there are still a few more applications I want to test as well.


By for now.

Dec 16, 2014 4:37 AM in response to Amsml58

All the replies to your query listed here are from users of Mac. (I have a Macbook Pro with no issues on Gmail). I use Safari on a Windows 7 PC and get this irritating notice from GMail stating browser version is no longer supported. I've been getting it for some months now. At first I checked to see if I was using the latest Safari and of course I was.


So the answer at the moment seems to simply dismiss the notice and carry on using it anyway!.

Feb 1, 2015 10:23 AM in response to Amsml58

I was wondering Amsml58, what are the specs on your computer as far as the model of Mac? I switched to Yosemite, but unfortunately the year/make of my model Macbook Pro/early 2011/2.0 ghz/i7 did not do well with Yosemite. I changed OS's when my logic board was replaced by Apple and I no longer had the disks to programs that I needed and I needed to work..... so I switched. I was blessed to find my first disk of 10.6.1. I doubt I will try another.


Peace.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

A banner on gmail says this "This version of Safari is no longer supported. Please upgrade to a supported browser. Dismiss" what to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.