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Play/Pause button long delay

I just upgraded to OSX 10.10 three days ago. One of the severe issues is the long delay of the Play/Pause button when playing music in iTunes. This delay is around 1-2 seconds. I never had this issue when using Mavericks. Any idea on this?

My mac is late 2013 13' MacBook Pro with retina display, 2.8 GHz i7, 16GB memory and 1TB flash storage.

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 23, 2014 12:14 PM

Reply
26 replies

Nov 2, 2014 5:55 PM in response to Groundbeaver

Thank you for your concern "Groundbeaver". My name is Frank and I am the IT manager here at Apple Inc. We here at Apple try to maintain a professional relationship with our customers, by assisting and aiding by any means necessary, we feel it is the least we could do, until the issue is resolved. If you could please help by explaining in full detail as to how and when the problems occur? We like to analyze and assess situations of any sort with complete focus, so the more information you can provide the better. Please bare with us, we are overloaded with questions and concerns on the daily by the minutes, and seconds. We try to attend to matters based on degree of the issue.


Thanks for your patience!


Frank H

I.T Manager, Apple Inc.

Nov 22, 2014 12:41 AM in response to Groundbeaver

I got the same problem with iTunes since Yosemite upgrade:

for me the Keyboard buttons: play/pause, previous,next - all suffer ~1.5 sec latency in iTunes!

iTunes screen buttons works fine though, iTunes responds instantly.

it's the physical keyboard buttons that got latency all of a sudden...

______________________________________

MacBook Pro (Retina, Mid 2012) - OS X 10.10.1

2.6 GHz Intel Core i7

8 GB 1600 MHz DDR3

Intel HD Graphics 4000 1024 MB

Dec 3, 2014 9:12 AM in response to Moti.El

Same here: No latency anymore.

Am 03.12.2014 um 18:06 schrieb Apple Support Communities Updates <discussions-updates@apple.com>:



Apple Support Communities

Moti.El <https://discussions.apple.com/profile/Moti.El?ac_cid=tw123456> has posted in the MacBook Pro community.

Play/Pause button long delay <https://discussions.apple.com/thread/6623909?answerId=27221746022#27221746022&ac_cid=tw123456#27221746>

I don't know what happened, and I haven't tried anything - not even checking permissions with disk utility...


but(!) the buttons seems to work fine at the moment. no latency!

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Dec 7, 2014 2:39 PM in response to Groundbeaver

I've got a similar issue. I recently upgraded from a 2010 iMac 16GB RAM 10.10 to a 2014 Retina iMac 32GB SSD 10.10.1. I never had the problem with the previous system unless it was under severe memory starvation (in which case everything suffered), but with this new system / 10.10.1, after the system has been idle for an hour or more, I experience about a 5 second delay when unpausing iTunes. After this initial delay, all future activity in iTunes is at normal speed until the next long idle time. No other app is experiencing a delay. No spinning colour wheel show. The delays seems consistent, too.


As an OS person, it feels like the kind of issue where something isn't resident in memory and needs paging back in or there is a timeout.


I guess my next step will be to watch Activity Monitor (the memory page) and check to see if iTunes has had it's memory compressed or paged out. My previous system was always under a lot more memory pressure and normally had the swapfiles in rotating disk, yet it didn't have this issue.

Dec 13, 2014 9:43 AM in response to obscurebug

I'm also having a ~5 second delay on the physical media controls to iTunes (previous, play/pause, next), but no issues with any other function keys. Even when I tap the play/pause key twice very quickly, it takes the delay to register, and then has an additional delay between responding to the first press and second. The delay seems to be less when I have the iTunes window in focus and longer when something else is. The digital buttons work fine. I'm using a 3 month old 13" retina Macbook Pro with Yosemite.


It's worth noting that in any other app using these controls, like Rdio for example, the physical buttons work perfectly with no delays whether the app is in focus or not.

Play/Pause button long delay

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