jenjwalker9

Q: Siri missing


After updating to ios 8, Siri is no longer on my iPhone 5.  After installing 8.1 the bug is not fixed.  When I go to Settings - General, there is simply no options for Siri.  How do I get Siri back?

iPhone 5s, iOS 8.1

Posted on Oct 23, 2014 1:51 PM

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Q: Siri missing

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  • by bobby_d,

     bobby_d bobby_d Oct 26, 2014 2:35 PM in response to jenjwalker9
    Level 3 (770 points)
    Oct 26, 2014 2:35 PM in response to jenjwalker9

    Hello jenjwalker9,

     

    After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing. You may want to consider restoring your device to factory settings:

     

    Use iTunes to restore your iOS device to factory settings

     

    Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.

    Before you restore your device

    1. Make sure you’re using the latest version of iTunes.
    2. Use iTunes to back up your device. Transfer and sync any additional content to your computer.
    3. Turn off Find My iPhone in Settings > iCloud on your device to disable Activation Lock.

    Restore your iOS device

    1. Connect your iOS device to your computer using the cable that came with it.
    2. Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary panel, click Restore.

      select your device

    3. Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.

    4. After your iOS device is restored to factory settings, it will restart. Once it does, you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore.

      slide to unlock

    Learn more

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,

    BobbyD