Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Zoom (Accessibility feature) is extremely slow with multiple monitors [OSX 10.10]

When connecting an external display to my Laptop and using the "Ctrl + Scroll" functionality for accessibility zooming, the display/graphics are extremely slow.

An estimate of FPS would be sub 1FPS. The machine becomes unresponsive and is unusable for a minute or so, until I can get it zoomed back out, and it begins responding normally.


This is very disruptive, as its a feature I use often.

The same laptop on OSX 10.9 did not exhibit this issue.


Hardware: MacBook Pro 13" Retina Mid 2014, 16GB Ram

Software: OSX Yosemite 10.10

System Information: http://cl.ly/image/0H1p032w0M0w


Reproduction steps:


1. Enable CTRL+SCROLL zoom functionality in System Preferences > Accessibility

2. Connect external monitor (Display port cable)

3. Hold CTRL and Scroll to zoom

4. System becomes slow, graphics slow, showing < 1 FPS without any other applications running

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 23, 2014 6:33 PM

Reply
72 replies

Nov 18, 2014 3:31 PM in response to Predominant

Yosemite became unusable for me with multiple external monitors and also the overall performance is terrible. I had to revert back to Mavericks! Now life is much better however with my iCloud upgraded to Yosemite I'm sort of stuck!


Apple really did a crappy job on QA for Yosemite and iOS 8, my iPhone behaves really buggy sometimes and the Yosemite is just catastrophic!

Nov 19, 2014 12:35 AM in response to sublimespot

Hi I would like to point out that this issue is NOT ONLY related to EXTERNAL MONITORS.

I am running

OSX Yosemite 10.10

MacBook Pro Retina 15" late 2013

2.3GHz 8 core i7

16GB 1600Mhz DDR3

Intel Iris Pro 1536MB

1TB SSD

and NO External Monitors, and the zoom brings the system to a stand still.

There does not seem to be any specific app running in the background that causes this, nor does changing monitor res or profiles, its simply OS X 10.10

System ran like a dream before the update.


Really need this fixed asap.

Nov 29, 2014 4:27 PM in response to folman

I have the same issue with the lag, but interestingly it seems to matter how many windows are open (even if they are not visible).


10 browser windows open = super slow zooming for me. (As opposed to being smooth in Mavericks.)


No windows open = zoom is still choppy, but not as bad.


Of course this still makes it unusable since normally I'll have several applications open.

Dec 3, 2014 2:40 AM in response to Predominant

Disabling 'Smooth Images' on 'System Preferences' > 'Accessibility' solved the issue for me; surely it was disabled before upgrade! Apple developers should try to be a little less sloppy given there are only a handful of systems they need to test their s/w on--the option should be disabled by default if their flagship laptop graphics cannot interpolate on-the-fly at such resolution.

Dec 3, 2014 5:24 AM in response to heliokarma

this did nothing for me. 'Smooth Images' was enabled before also. otherwise everything looks atrocious.


It's all some coding error. I mentioned before in a previous comment that I have 2 monitors. If i have my Windows Virtual Machine fullscreened on my main monitor then all zoom features on both the main and second display run smooth as butter but only if i have the VM on fullsscreen. It wont work if the VM is just maximized.

Dec 5, 2014 8:44 AM in response to t87

I have the same issue on my 2014 Macbook Air, but responsiveness is horrendous to the point of making my mac unusable for about a minute until I can fully zoom back to normal. No difference toggling 'Smooth Images' 'Reduce Transparency' or disconnecting from the external monitor.


I noticed however that reducing the number of open applications improves the frame rate a little bit (but not to the point of being usable).

Also I have another 2012 Macbook Air which I also upgraded to Yosemite 10.10.1, and it does not have that Zoom issue at all, even though it has a lot less RAM. Interesting bug... Apple should definitely fix.

Dec 5, 2014 10:12 AM in response to Predominant

Same issue. And always there is someone saying to reboot, reset SMS, clear PRAM, use last updates.

Using a MBP 13" Retina with Yosemite with two external displays pushing 1080p. In Mavericks everythings was just fine.


What worked for me was ...

Activating and deactivating "Smooth images" (that was crazzy). What is more crazzy is that zoom with smooth works much better, but I do not want that feature (I am a user interface developer, I need zoom to see how pages are rendered, pixel-by-pixel)


And the best temporary kludge was...

Setup "Zoom Style" to "Picture-in-picture" and then in "More Options…", "Adjust Size and Location" set the best lens size . I resized it to th size of my entire screen, but it is a bit slow; better setup half of the screen size.


I hope it helps, and I hope dunnb Apple developers pay more attention to details next time. I swear the zoom was the best feature of MacOSX for me.

Zoom (Accessibility feature) is extremely slow with multiple monitors [OSX 10.10]

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.