Predominant

Q: Zoom (Accessibility feature) is extremely slow with multiple monitors [OSX 10.10]

When connecting an external display to my Laptop and using the "Ctrl + Scroll" functionality for accessibility zooming, the display/graphics are extremely slow.

An estimate of FPS would be sub 1FPS. The machine becomes unresponsive and is unusable for a minute or so, until I can get it zoomed back out, and it begins responding normally.

 

This is very disruptive, as its a feature I use often.

The same laptop on OSX 10.9 did not exhibit this issue.

 

Hardware: MacBook Pro 13" Retina Mid 2014, 16GB Ram

Software: OSX Yosemite 10.10

System Information: http://cl.ly/image/0H1p032w0M0w

 

Reproduction steps:

 

1. Enable CTRL+SCROLL zoom functionality in System Preferences > Accessibility

2. Connect external monitor (Display port cable)

3. Hold CTRL and Scroll to zoom

4. System becomes slow, graphics slow, showing < 1 FPS without any other applications running

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 23, 2014 6:33 PM

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Q: Zoom (Accessibility feature) is extremely slow with multiple monitors [OSX 10.10]

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  • by t87,

    t87 t87 Nov 17, 2014 12:25 PM in response to Predominant
    Level 1 (9 points)
    Nov 17, 2014 12:25 PM in response to Predominant

    Can confirm this too: 10.10.1 did NOT resolve the issue.

  • by hdevejian,

    hdevejian hdevejian Nov 17, 2014 3:01 PM in response to Predominant
    Level 1 (4 points)
    Mac OS X
    Nov 17, 2014 3:01 PM in response to Predominant

    back to square one zoom is not responding and very laggy with 10.10.1

     

    I must have unplugged monitor and it temporarily fixed it

  • by nologic98,

    nologic98 nologic98 Nov 18, 2014 1:31 PM in response to Predominant
    Level 1 (0 points)
    Nov 18, 2014 1:31 PM in response to Predominant

    I have this too. *****.

  • by sublimespot,

    sublimespot sublimespot Nov 18, 2014 3:11 PM in response to Predominant
    Level 1 (0 points)
    Nov 18, 2014 3:11 PM in response to Predominant

    Same problem here

    Apple OS X 10.10.1

    MacBook Pro (Retina, 15-inch, Late 2013)

    Intel Iris Pro 1536 MB

    External Apple Thunderbolt display

  • by DEMOzzY,

    DEMOzzY DEMOzzY Nov 18, 2014 3:31 PM in response to Predominant
    Level 1 (4 points)
    Apple TV
    Nov 18, 2014 3:31 PM in response to Predominant

    Yosemite became unusable for me with multiple external monitors and also the overall performance is terrible. I had to revert back to Mavericks! Now life is much better however with my iCloud upgraded to Yosemite I'm sort of stuck!

     

    Apple really did a crappy job on QA for Yosemite and iOS 8, my iPhone behaves really buggy sometimes and the Yosemite is just catastrophic!

  • by Neil Tocher,

    Neil Tocher Neil Tocher Nov 19, 2014 12:35 AM in response to sublimespot
    Level 1 (0 points)
    Nov 19, 2014 12:35 AM in response to sublimespot

    Hi I would like to point out that this issue is NOT ONLY related to EXTERNAL MONITORS.

    I am running

    OSX Yosemite 10.10

    MacBook Pro Retina 15" late 2013

    2.3GHz 8 core i7

    16GB 1600Mhz DDR3

    Intel Iris Pro 1536MB

    1TB SSD

    and NO External Monitors, and the zoom brings the system to a stand still.

    There does not seem to be any specific app running in the background that causes this, nor does changing monitor res or profiles, its simply OS X 10.10

    System ran like a dream before the update.

     

    Really need this fixed asap.

  • by Egorov.Ilja,

    Egorov.Ilja Egorov.Ilja Nov 20, 2014 12:08 AM in response to Predominant
    Level 1 (0 points)
    Nov 20, 2014 12:08 AM in response to Predominant

    There is the same problem on an imac mid 2011.

    Mac os 10.9 no such problems.

    Fix please as soon as possible

  • by Neil Tocher,

    Neil Tocher Neil Tocher Nov 20, 2014 2:27 AM in response to Neil Tocher
    Level 1 (0 points)
    Nov 20, 2014 2:27 AM in response to Neil Tocher

    Just updated OS X with the latest updates, and so far the Zoom issue on my laptop appears to be resolved.

    I hold judgement until I have used it for a few days, but so far, its looking positive...no lag, nice and fast again, fingers crossed it continues.!

  • by bizi1234,

    bizi1234 bizi1234 Nov 26, 2014 3:55 AM in response to Predominant
    Level 1 (0 points)
    Nov 26, 2014 3:55 AM in response to Predominant

    There is overall sluggish behaviour when connecting external monitors on macs now, ever since Yosemite. I guess Apple really messed up multiple display feature.. something that they were soo proud about during Mavericks release.

  • by folman,

    folman folman Nov 29, 2014 2:52 PM in response to Predominant
    Level 1 (0 points)
    Nov 29, 2014 2:52 PM in response to Predominant

    I had the same problem.

    Enable "Reduce transparency" it dramatically improves the performance of the OS. Also zoom.

     

    Screen Shot 2014-11-29 at 23.51.53.png

  • by lsal,

    lsal lsal Nov 29, 2014 4:27 PM in response to folman
    Level 1 (9 points)
    Mac OS X
    Nov 29, 2014 4:27 PM in response to folman

    I have the same issue with the lag, but interestingly it seems to matter how many windows are open (even if they are not visible).

     

    10 browser windows open = super slow zooming for me. (As opposed to being smooth in Mavericks.)

     

    No windows open = zoom is still choppy, but not as bad.

     

    Of course this still makes it unusable since normally I'll have several applications open.

  • by heliokarma,

    heliokarma heliokarma Dec 3, 2014 2:40 AM in response to Predominant
    Level 1 (0 points)
    Dec 3, 2014 2:40 AM in response to Predominant

    Disabling 'Smooth Images' on 'System Preferences' > 'Accessibility' solved the issue for me; surely it was disabled before upgrade! Apple developers should try to be a little less sloppy given there are only a handful of systems they need to test their s/w on--the option should be disabled by default if their flagship laptop graphics cannot interpolate on-the-fly at such resolution.

  • by BMOCroc,

    BMOCroc BMOCroc Dec 3, 2014 5:24 AM in response to heliokarma
    Level 1 (4 points)
    Dec 3, 2014 5:24 AM in response to heliokarma

    this did nothing for me. 'Smooth Images' was enabled before also. otherwise everything looks atrocious.

     

    It's all some coding error. I mentioned before in a previous comment that I have 2 monitors. If i have my Windows Virtual Machine fullscreened on my main monitor then all zoom features on both the main and second display run smooth as butter but only if i have the VM on fullsscreen. It wont work if the VM is just maximized.

  • by t87,

    t87 t87 Dec 3, 2014 7:09 AM in response to BMOCroc
    Level 1 (9 points)
    Dec 3, 2014 7:09 AM in response to BMOCroc

    Same here. Toggling neither 'Smooth Images', nor 'Reduce Transparency' made any changes for me.

  • by jpabello,

    jpabello jpabello Dec 5, 2014 8:44 AM in response to t87
    Level 1 (0 points)
    Dec 5, 2014 8:44 AM in response to t87

    I have the same issue on my 2014 Macbook Air, but responsiveness is horrendous to the point of making my mac unusable for about a minute until I can fully zoom back to normal. No difference toggling 'Smooth Images' 'Reduce Transparency' or disconnecting from the external monitor.

     

    I noticed however that reducing the number of open applications improves the frame rate a little bit (but not to the point of being usable).


    Also I have another 2012 Macbook Air which I also upgraded to Yosemite 10.10.1, and it does not have that Zoom issue at all, even though it has a lot less RAM.  Interesting bug... Apple should definitely fix.

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