HT201455: If you didn't receive your verification or reset email

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KristinaKitsenko

Q: Change my Security questions

I edit rescue email address

Verified it

But haven't receive any email to my rescue address which will be a reset email from Apple. Where I can Follow its instructions to reset my security questions and set up new questions and answers.

I tried to resend email and there is no buttom or link to it

And no link in Password and Security to reset security questions

 

I need to buy app and can't do this without answering to those question. I don't remember the answers and can't change it

 

What can I do????

 

Please help

Posted on Oct 23, 2014 11:28 PM

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Q: Change my Security questions

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  • Helpful answers

  • by Niel,

    Niel Niel Oct 23, 2014 11:29 PM in response to KristinaKitsenko
    Level 10 (312,689 points)
    Mac OS X
    Oct 23, 2014 11:29 PM in response to KristinaKitsenko

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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