Q: Yosemite dual external monitors not recognized?
I upgraded my Macbook Air this morning to Yosemite 10.10 from Mavericks. Now, my Mac only recognizes one of my two external monitors. By this I mean that only one of my two external monitors appears in the Arrangement tab of the Display settings dialog box. This setup worked previously under Mavericks though the mouse motion was jerky on the USB monitor. Is this a bug or does Yosemite not support 2 external monitors? The external monitor that works for Yosemite is connected through the DVI port. The one that no longer works is connected through a USB port via an HDMI to USB adapter. I've rebooted my Mac and the monitor several times and tried the second USB port on my Mac. Both monitors are Samsung though they are different models. Suggestions?
MacBook Air, Mac OS X (10.7.1)
Posted on Oct 24, 2014 4:11 AM
Well - I solved my issue. It's unlikely my solution will help many others since it's pretty specific to my config but I'll post just in case.
My issue, like others, was that upon upgrading to Yosemite one of my external monitors would not be recognized. It just "wasn't there".
After switching monitors and connection types (hdmi - dvi) I was able to isolate it to whatever was plugged in to USB-(dvi/hdmi) adapter just wasn't working. My adapter is a StarTech - DisplayLink USB 3.0 Dual Head Graphics unit. I contacted StarTech support to see if they had a solution but they were unresponsive. I searched drivers for DisplayLink 3.0 on their download site and found a Beta Mac version for Yosemite. Loaded/installed it and my second (USB) monitor now works. There are a few minor issues but it's 99% functional and the things that are off are just small visual items that don't affect usability.
Posted on Nov 12, 2014 6:38 AM