Preview freezing when viewing large PDF

Question

Level 1

5 points

Preview freezing when viewing large PDF

Since updating to Yosemite, I have found that when I open a large (book-sized) PDF using Preview, a couple of odd things happen. First, the book opens to the very last page, instead of the first. Then, when I try to scroll back (using any method — I've tried them all) through the book, action inside the app immediately freezes. However, it does not CRASH to the extent that a notification is generated that may be sent to Apple, so I have no reason to believe that Apple is aware of this issue. (Preview isn't even one of the Apple Software application options here in the help center or the public forums.)

A) Has anyone else experienced this? Have you found a solution?

B) Is there a way to communicate with Apple to tell them about these things if a notification is not created by the OS itself?

Thanks.

MacBook Pro with Retina display, OS X Mavericks (10.9), Late 2013, Haswell 15"

Posted on Oct 24, 2014 7:17 AM

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Answer 1

AJBIV

Level 1

64 points

Nov 4, 2014 4:08 PM in response to RevCamlin

I am having the same issue on my mid-2011 MacBook Pro. The PDFs don't even have to be all that big. When I open a PDF and being to scroll, the whole system freezes up to the point where I have to do a hard reboot to get out.

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Answer 2

Dr. MJB

Level 1

8 points

Nov 4, 2014 5:35 PM in response to AJBIV

Same problem--on my mid 2011 MBP but NOT my mid 2010 iMac. It seems like Preview tries to open ALL PDFs--thousands of pages--and gets the spinning beachball. Force Quit shows that it is not responding. I've tried deleting preference files (com.apple.preview), but no luck. The problem has highlighted how much I actually use preview--and left me pretty annoyed!

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Answer 3

Nov 5, 2014 4:36 AM in response to RevCamlin

I am having the same issue, and I have a Retina Display Mac Book Pro from 2,013. With a middle size PDF, after installing Yosemite, Preview freezes, and panning around is a pain in the neck. I am also seeking a solution to this, because so far is my only disappoint with the new system, the rest, rocks!

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Answer 4

Mar 31, 2016 5:20 PM in response to RevCamlin

Switched to PDF Expert for Mac.

Opens 6000+ pages PDF immediately. But searching through it is slow (I guess is normal for 6000+ pages )

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