Kate317

Q: Quicktime player doesn't recognize newly downloaded movie files since updating to Yosemite, help!

Since upgrading, Quicktime player does not recognize recently downloaded movie files (neither .mp4 or .mov), I have redownloaded Quicktime 7 to no avail. Whenever I click on a file I get this message which links me to this page:

Screen Shot 2014-10-24 at 10.38.48 AM.png

Does anyone have any suggestions for further troubleshooting?

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 24, 2014 7:41 AM