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Problem with Grab application

When I try to open my Grab application, I get an error message that says the application "Grab" can't be opened. I just updated to Yosemite. Not sure if that has anything to do with it. Any ideas how I can get Grab to work?

Posted on Oct 24, 2014 8:15 AM

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8 replies

Oct 24, 2014 2:50 PM in response to chez1967

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Oct 27, 2014 9:46 AM in response to Linc Davis

I just copied the ones that mention Grab.


10/27/14 12:38:17.365 PM com.apple.xpc.launchd[1]: (com.apple.Grab.14516[7902]) Could not find and/or execute program specified by service: 13: Permission denied: /Applications/Utilities/Grab.app/Contents/MacOS/Grab

10/27/14 12:38:17.365 PM Finder[6421]: spawn_via_launchd() failed, errno=111 label=com.apple.Grab.14516 path=/Applications/Utilities/Grab.app/Contents/MacOS/Grab flags=1 : LaunchApplicationClient.cp #1136 LaunchApplicationViaLaunchDJobLabel() q=com.apple.root.default-qos

10/27/14 12:38:17.365 PM Finder[6421]: spawn_via_launchd() failed, errno=111 label=com.apple.Grab.14516 path=/Applications/Utilities/Grab.app/Contents/MacOS/Grab flags=1

10/27/14 12:38:17.365 PM com.apple.xpc.launchd[1]: (com.apple.Grab.14516[7902]) Service setup event to handle failure and will not launch until it fires.

Oct 27, 2014 10:15 AM in response to chez1967

This is one of the rare occasions when you should repair the permissions of the startup volume in Disk Utility. If there's no change, see below.

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Problem with Grab application

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