iPhone 6 plus randomly crashes help

hi I've had my iPhone 6 plus for a while now and recently it started crashing on its own it would randomly reboot on its own when I'm on a phone call it texting about anything it just would randomly crash

iI've also had issues with it freezing up on me multiple times any help?

I Always set up my iPhones as new so I didn't use a back up

tthe strange thing is that my if I'm on a phone call and it crashes it doesn't hang up the call as the phone reboots it will hold the call and I'm still on the phone even though it crashed and it's showing the apple logo as its rebooting

i dot know exactly what's going on but it happens randomly and its really annoying

iPhone 6 Plus, iOS 8.1

Posted on Oct 24, 2014 9:58 AM

Reply
1 reply

Oct 27, 2014 8:45 AM in response to albertofromnewhall

Hi albertofromnewhall,


If your iPhone has been restarting unexpectedly I would suggest that you troubleshoot using the steps in this article -


iOS: Device unexpectedly restarts, displays Apple logo, or powers off


In particular, since you have the latest software update -

If you still see this issue after updating, contact Apple Support.

Thanks for using Apple Support Communities.


Best,


Brett L

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 plus randomly crashes help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.