-
All replies
-
Helpful answers
-
Oct 24, 2014 1:11 PM in response to Sheth'sby Ralph9430,You are not speaking to Apple here. This is a user to user forum and Apple does not participate. You'll need to contact apple directly with your comments and this is not the place. I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.
-
Oct 24, 2014 1:12 PM in response to Sheth'sby Star Traveler,Reset it to factory default condition with iTunes. And be sure to do your backups!
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings