I am having a problem when it comes to my apple ID.

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Level 1

12 points

I am having a problem when it comes to my apple ID.

I am confused with the Apple ID and the ICloud ID... which one should be used> everything was good until Icloud came about. I am also have problems with

my internet ever since I upgraded to IOS 8 and Iphone 6 came about. All of my streaming is very slow and games cannot upload.

I have denise@**** which is the 1st ID that I have. Then when Icloud came about I have dennydisco@****. But I am having a problem signing into dennydisco.Also with my Birthday not being correct

iPad, iOS 5.1.1, Use AT&T for wireless

Posted on Oct 24, 2014 2:13 PM

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Answer 1

randers4

Level 9

63,567 points

Oct 24, 2014 3:23 PM in response to dfavre3

The @icloud.com address is an alias of your @dfarve.com address (if that's the one that's listed in Settings>iCloud on your phone). You can use either one to sign in on iCloud.com from your computer, but your main iCloud ID is the @dfarve.com address.

If your birthday is not correct on your Apple ID, go to appleid.apple.com to manage the ID, sign in. If you are using two-step verification on the ID, select the Name, ID and Email Addresses section, then change the birth date on the bottom right. If you are using security questions instead of two-step verification, select the Password and Security Question and answer the two security question to access and change the birth date. If you are unable to change your birth date, contact the Apple account security team and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security.

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