vasquez_m
Level 1 (0 points)

Q: Mail app keeps asking for password

I've had my Macbook for a couple months now, and my mail app just started doing a thing where the icon jumps up and down on the dock. I click on it, and it asks for my password which is already typed in the box, so I just click OK. And often it just keeps popping back up to ask for my password. It's getting super annoying, and I don't know how to fix it. Please help!

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10)

Posted on Oct 24, 2014 5:21 PM

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vasquez_m

Q: Mail app keeps asking for password

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  • Helpful answers

  • by j-m-d,

    j-m-d j-m-d Oct 26, 2014 6:14 PM in response to vasquez_m
    Level 1 (28 points)
    iLife
    Oct 26, 2014 6:14 PM in response to vasquez_m

    I "upgraded" (Apple's word for it, not mine) to Yosemite last week, and had trouble with email.

     

    I deleted the 2 AOL accounts on the machine, and reestablished them with the "Add Account" feature.

     

    It keeps asking me for the the passwords for them, tells me the passwords i give are wrong. it does this 3-4 times every once in awhile

     

    Thing is, both accounts are correctly logged in, I can send and receive mail to from/to them. I never saw it do this in (good old) Mavericks.

     

    Also, when I created the account, it choose Port 143 in the Advanced tab. Somewhere along the line it changed them Port to 993, I don't know who is doing this, or why ???? Can anyone clear this up for me ???

  • by djtnyc,

    djtnyc djtnyc Oct 26, 2014 7:48 PM in response to vasquez_m
    Level 1 (2 points)
    Oct 26, 2014 7:48 PM in response to vasquez_m

    Yup, me too. It happened under Leopard, Mavericks and now Yosemite on my brand new Mac Pro. it is a very very annoying problem. I find the only temporary "work-around" is to quit and reboot Apple Mail. And when that doesn't work, reboot the Mac. When that doesn't work, run DiskWarrior. It then usually stops... until the next time.

  • by Eric Root,

    Eric Root Eric Root Oct 26, 2014 8:09 PM in response to vasquez_m
    Level 9 (74,172 points)
    iTunes
    Oct 26, 2014 8:09 PM in response to vasquez_m

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Mail/Provide Mail Feedback

     

    Try deleting the passwords from Applications/Utilities/Keychain Access. While there, run Keychain First Aid.

     

    Try running Keychain First Aid and resetting the original keychain.

     

    Keychain Reset

     

    Keychain Issues - Resolve  see post by Kappy

  • by j-m-d,

    j-m-d j-m-d Oct 26, 2014 8:30 PM in response to Eric Root
    Level 1 (28 points)
    iLife
    Oct 26, 2014 8:30 PM in response to Eric Root

    I have never used Keychain

  • by Eric Root,

    Eric Root Eric Root Oct 26, 2014 8:59 PM in response to j-m-d
    Level 9 (74,172 points)
    iTunes
    Oct 26, 2014 8:59 PM in response to j-m-d

    It does it automatically.