Q: iPad Air 2 WiFi Issues

I have the Apple AirPort Extreme since 3 years and it work fine with my 4 others Apple device. but my new iPad air 2 has an issue with the wifi.

hope Apple work on fix,,,,

I started a thread about an hour before the OP with my experience - my wifi works, but I was thinking/hoping it was due to my cellular ipad not having an active apple sim and/or any sim at all installed, and it looks like people are having quite a few problems despite having an active sim installed.  This isn't encouraging.

In addition to seeing the issue only if my ipad was asleep - wifi doesn't drop if I am using it - I also appear to remain connected if the iPad sleeps whole plugged in.  I noticed that on my iPad 2 on iOS 7, the wifi would be turned off while the iPad slept, and would reconnect once it woke up, so perhaps this is the source of the problem - some power management bug relating to wifi?

My thread: wifi active but Internet disconnects

It doesn't seem to be a sim issue, I have tried with SIM or without SIM the same problem occured on IOS 8.  

I also encounter the same issue with IOS 8 devices when it goes into a period of inactivity and cannot connect when it wakes up.

I have tested 7 different devices, iphone 6, 6 plus, iphone 5, ipad mini, ipad air, 2 ipad air 2 countless number of times including factory restore.

I have raised the case to Apple since early Oct and still no solution from them yet.   I have been advised to upgrade from IOS 8.0.2 to IOS 8.1

using factory restore but it didn't work.

All the devices on IOS 8.1 ( whether old or brand new including current devices upgraded from IOS 7 to 8 ) failed to connect after some time of inactivity while the devices still on IOS 7.1.2 have no connection issue to the same wifi network.

It is really frustrating as I have done everything I possibly could including all the different settings advised on the forum and websites, short of changing my Cisco Linksys router.

But it doesn't make sense for me to change my router when it has been working perfectly with my IOS 7 devices for the past 1 year.

Maybe it makes sense for people to clarify if they have issues connecting to WiFi altogether, or they connect to WiFi without issues and have issues connecting to internet once on WiFi.  I fall into that second camp - no problems getting WiFi, but the internet connection itself drops after sleeping for some time.

I have exactly the same issue, I can connect to WIFI but the internet connection fails after a period of inactivity on all IOS 8 devices.  It happens on both 2.4 and 5 ghz network.

I'm having the same issue: iPad Air 2 wifi only with Linksys EA4500 router.

The other devices connected to the router (iPad 2 and iPhone 5s) do not lose the connection after sleep.

The bug is obviously in iOS 8.1 and not with anyone's router.

This is an Apple Operating System (OS) Software problem.

To me it looks like a iOS 8.1 problem. On both my iPad Air and Mini wifi problems started right after I installed 8.1.

Prior to that, no problems.

So is this only a new IPad Air 2 hardware device problem?
Or is it a iOS software problem with all devices using iOS 8.x?

.

Two IPad Mimi 2s, both updated to 8.1, have no wifi connection problems.  The Air 2, on the other hand, does not stay connected for longer than a few minutes at a time.  Seems like a hardware issue to me, and I'm assuming that's why I was directed to return mine for "repairs."

An Air 2 hardware problem?
Oh wow, can you imagine all the millions of new iPad Air 2's made that have a hardware issue?

This is not good news.

So this is ridiculous. Please tell me, should I return my new iPad Air 2 or this will be solved by software?

The wifi icon is connected but the download speed is very low. The only way to solve it temporarily is to

reboot the device which is very annoying because after few hours the problem comes back.

If I turn off and on the wifi it doesn't help, only rebooting or reseting network settings, but the problem always comes back later. I have a WIFI only iPad Air 2.

If it's the new WIFI chipset, (BCM 4339? a/b/g/n/ac), I also have an iPhone 6 plus and I have no WIFI issues with it.

What to do? How to contact apple?

At this point, the problem is not solved, I mean we don't know yet if this is a hardware device or a iOS software issue.

Before you take any action, just report the problem to Apple but wait until you find out for sure if this is a hardware or software problem.

I hope it's a software issue because then you can keep your iPad and wait until a new iOS update is available from Apple programmers.

A hardware issue would complicate things on a grand scale.

I have Retuned my iPad Air 2 Today got a full Refund Wifi problems but the main problem was if you played music or tv The glass screen vibrates and when touching screen I got static through My fingers I gave my wife my iPad Air 1 but now I have it back she has gone back to her Ipad 4 I will not buy another iPad Air 2 when I do get iPad it will be iPad Air 1 The new one is two thin and not has sturdy. Cheers Brian