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Q: iPad Air 2 WiFi Issues

I'm having WiFi connectivity issues on my new iPad Air 2 (WiFi only). I'm having to turn WiFi off and on to reset my connection. Restarting and restoring hasn't fixed the issue.

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Posted on Oct 24, 2014 7:42 PM

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Q: iPad Air 2 WiFi Issues

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  • by DezM,

    DezM DezM Nov 24, 2014 10:17 AM in response to mroy1
    Level 1 (0 points)
    Nov 24, 2014 10:17 AM in response to mroy1

    I've mentioned this before. iOS 8+ seems to be ok with the new AC spec routers. It's doesn't play nice with the older spec "N " routers, unfortunately.

  • by normanfromrushville,

    normanfromrushville normanfromrushville Nov 24, 2014 6:26 PM in response to escrge1843
    Level 1 (0 points)
    Nov 24, 2014 6:26 PM in response to escrge1843

    I followed these steps and it's working fine now: http://appletoolbox.com/2014/10/ipad-air-2-wi-fi-problems-fix/

  • by larry1lovage,

    larry1lovage larry1lovage Nov 25, 2014 1:59 AM in response to escrge1843
    Level 1 (0 points)
    Nov 25, 2014 1:59 AM in response to escrge1843

    I Had this problem, upgraided my router, did not help, yet I changed the mode in the router (wireless) to 11b only , channel auto, chanel width cannot be changed and it is set on 20 mhz, it worked like a charm, did not disconnect not even once.

  • by nnatalie,

    nnatalie nnatalie Dec 1, 2014 8:13 AM in response to JerryWest_44
    Level 1 (0 points)
    Dec 1, 2014 8:13 AM in response to JerryWest_44

    Just returned ipad air 2 and iphone 6, both of which could not even connect to 2 routers I have tp-link and netgear. Nada, nothing "unable to connect" and "incorrect password". I have 5 iOS devices all working nicely, but since the passing of Steve Jobs things are not the same. I cannot begin to express my frustration and anger that 2 brand new devices costing around 800USD each just do not work out of the box.

  • by nnatalie,

    nnatalie nnatalie Dec 1, 2014 8:16 AM in response to normanfromrushville
    Level 1 (0 points)
    Dec 1, 2014 8:16 AM in response to normanfromrushville

    All cra* by people who like to see their names online. All this does not do anything, quit misleading users and buyers.

  • by Thatchcote,

    Thatchcote Thatchcote Dec 1, 2014 8:53 AM in response to nnatalie
    Level 3 (615 points)
    Dec 1, 2014 8:53 AM in response to nnatalie

    Sure, people have nothing better to do than go on Apple Support Forums and give phony advice!  We all share what has worked for us.  Steve Job's death has nothing to do with your router problems.

  • by gregt911,

    gregt911 gregt911 Dec 7, 2014 1:35 PM in response to gregt911
    Level 1 (0 points)
    Dec 7, 2014 1:35 PM in response to gregt911

    zero problems since upgrading to 8.1.1 several weeks ago.  travelling extensively during that time and no drops.  happy ipad'r

  • by maxima2012,

    maxima2012 maxima2012 Dec 8, 2014 7:04 AM in response to escrge1843
    Level 1 (0 points)
    Dec 8, 2014 7:04 AM in response to escrge1843

    iPad Air 2 wifi problem update. Since updating the Air 2 to 8.1.1 I have had no wifi drops.

    I have to say the problem is resolved for me. At Least for me. Its been over 2 weeks now.

     

     

    Randy

  • by erecreative,

    erecreative erecreative Dec 10, 2014 1:10 AM in response to escrge1843
    Level 1 (0 points)
    Dec 10, 2014 1:10 AM in response to escrge1843

    iPad Air 2, iOS 8.1.1, 128GB, WIFI only (MGTX2KN/A)

     

    BAD:

    Netgear R7000 (nighthawk) - WIFI breakage, tested various channels and 2.4/5Ghz - dropouts, and cant even access appstore - missng app pictures, cant download apps ect, cannot stream without dropout after some minutes.

     

    OK:

    Apple Timecapsule 2TB model A1409 (build in AirPort)

    No dropouts, everything seems to work as intended.

     

     

    I got this to use while Hospitalized doing long days of chemo, so I can watch netflix and have a chance to keep contact with family/facetime ect.

    The hospital does not run TimeCapsules or Apple AirPort products

  • by nangil,

    nangil nangil Dec 12, 2014 5:39 AM in response to escrge1843
    Level 1 (0 points)
    Dec 12, 2014 5:39 AM in response to escrge1843

    I am on my second brand new iPad Air 2 this week and still cannot get wifi connection for more than a few minutes at times up to about an hour.  I have spent countless hours this week researching this issue on line, rebooting, resetting, wiped clean, restarting, phonecalls with Apple Support, 1 1/2 hours at the Genius Bar, all to no avail.  (Genius Bar tech said they were not aware of this wifi problem.)  I have a 2 month old Linksys EA6100 Smart Wifi router that is the wireless AC that others have recommended.  I have an iPad 4, iPhone 5s, iPod, and Samsung Smart TV that all work perfectly fine on my wifi.  I have not tried nhcowboy's tip to try logging in to my wifi as a guest user and am wondering how that worked out for him and others that have tried.  Before Apple support would work with me I had to have all current ios updates installed on my iPad so I have them all including this week's 8.1.2 update.  Nothing has resolved this issue.  I  noticed on my router account that it keeps showing my iPad Air 2's connection as LAN instead of wireless and wonder if that's the culprit.  I reboot my router and my iPad Air 2 shows up as wirelessly connected briefly but won't stay that way and goes back to showing up as connected to LAN instead of wireless.  I have to pay Linksys $29 to talk to their support person on the phone or by live chat and haven't done that yet because it just seems wrong to pay them to talk about a problem their router may be causing me.  Apple has told me they will replace my iPad Air 2 if nothing else works but I fear that even a 3rd new one will still have the same problem. I have never had any problems like this in the past.  Any suggestions would be very appreciated.

  • by wenlu,

    wenlu wenlu Dec 12, 2014 9:45 AM in response to escrge1843
    Level 1 (0 points)
    Dec 12, 2014 9:45 AM in response to escrge1843

    Solve this problem by 1. From home screen, swipe up from the bottom. 2. Disable the wifi function. 3. Then, enable this function in the same way.      Note:Not to Disable/enable the wifi function in the setting. You iPad will have stable wifi connection after that.

  • by NighthawkR7000,

    NighthawkR7000 NighthawkR7000 Dec 17, 2014 8:10 AM in response to erecreative
    Level 1 (0 points)
    Dec 17, 2014 8:10 AM in response to erecreative

    I have the exact same issue with my Air 2 and a Netgear R7000 Nighthawk router.

    It's impossible to stream anything for more than a few minutes and it's almost impossible to load or update any apps.

     

    In any case good I wish you all the best with your chemo!

  • by nangil,

    nangil nangil Dec 17, 2014 3:37 PM in response to escrge1843
    Level 1 (0 points)
    Dec 17, 2014 3:37 PM in response to escrge1843

    The solution to all the wifi connectivity problems I was having with my new iPad Air 2 was to simply uninstall my router and reinstall as if it was brand new.  I did this a week ago and my iPad has worked perfectly ever since with a solid strong consistent wifi connection.  All the hours I spent trying to figure this out and something so simple was all it needed.

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Dec 17, 2014 4:19 PM in response to NighthawkR7000
    Level 1 (0 points)
    Dec 17, 2014 4:19 PM in response to NighthawkR7000


    Get a new Router.

  • by NighthawkR7000,

    NighthawkR7000 NighthawkR7000 Dec 17, 2014 4:54 PM in response to tom_eastcoast
    Level 1 (0 points)
    Dec 17, 2014 4:54 PM in response to tom_eastcoast

    I'm not really in the mood for getting a new router if Apple screws up WiFi connectivity in iOS8.

    All other devices including all Apple devices on iOS7 work fine so I don't see what's wrong with the router.

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