escrge1843

Q: iPad Air 2 WiFi Issues

I'm having WiFi connectivity issues on my new iPad Air 2 (WiFi only). I'm having to turn WiFi off and on to reset my connection. Restarting and restoring hasn't fixed the issue.

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Posted on Oct 24, 2014 7:42 PM

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Q: iPad Air 2 WiFi Issues

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  • by ConEng,

    ConEng ConEng Jan 3, 2015 12:57 AM in response to escrge1843
    Level 1 (0 points)
    Jan 3, 2015 12:57 AM in response to escrge1843

    Regardless of any "Solution" posted here, this doesn't change the fact that there is a problem with iPad Air 2 wifi connection. If a router works with all other hardware devices except the iPad Air 2 then the problem is with iPad Air 2 not the router.

    Apple should address this problem and fix their hardware or software.

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Jan 3, 2015 4:36 AM in response to ConEng
    Level 1 (0 points)
    Jan 3, 2015 4:36 AM in response to ConEng

    this doesn't change the fact that there is a problem with iPad Air 2 wifi connection

     

    My wife has a new iPad Air 2 and she is not having any problems with wifi connection.

    None whatsoever, wifi works great with no drops or disconnects.

    I think all apple iPad Air 2's are manufactured the same.

    My wifi router is an Asus RT-AC68U and I have her iPad using the 5GHz mode

    What router model do you have?

    I have a reason to believe the problem others are having with wifi connections is with the router.

  • by Vondegru,

    Vondegru Vondegru Jan 3, 2015 5:10 AM in response to tom_eastcoast
    Level 1 (4 points)
    iTunes
    Jan 3, 2015 5:10 AM in response to tom_eastcoast

    You are not helping.   How can it be the router if vairous other devices such as a Kindle, 2 Windows phones, a TV box and a PC are all happily connecting to it? 

  • by pawkier,

    pawkier pawkier Jan 3, 2015 6:19 AM in response to Vondegru
    Level 1 (0 points)
    Jan 3, 2015 6:19 AM in response to Vondegru

    As I posted before my iPad Air 2 had issues with wifi speed in my place, i also tested in my friend place and same symptoms... while all other devices are fine.

    both of us have routers in G standard. I visited 2 iSpots and tested on their wifi - it was all fine in both places. One of iSpots had apple AC router second one some fancy linksys router in N standard. I started to think that issue is with G standard networks so I found my previous router that was produced in 2005 - linksys wrt54gc just to test another device and confirm my theory..... But it works fine... iPad Air 2 speed is fine as other devices. Someone already posted here that this model os working for him. If i test again with dlink dir 600 issue is back.

     

    after all tests and reading multiple posts and forum I start to beelive that there is an underlying issue that apple engeniers need to troubleshoot and find solution. Hope they read those forums and see what we are sharing here...

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Jan 3, 2015 9:11 AM in response to Vondegru
    Level 1 (0 points)
    Jan 3, 2015 9:11 AM in response to Vondegru

    You are not helping.   How can it be the router

     

    Well how is it not the router?

    My wife's new iPad Air 2 is singing happily on wifi with no problems.

    Are not all iPad Air 2's made the same?  Answer that one.

    How is it  that her Air 2 works great and yours does not?

     

    It's the router.

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Jan 3, 2015 9:20 AM in response to pawkier
    Level 1 (0 points)
    Jan 3, 2015 9:20 AM in response to pawkier

    I start to beelive that there is an underlying issue that apple engeniers need to troubleshoot and find solution

     

    I really don't understand the problems you people are having on your iPad Air 2's

    Logic would tell me that if you are correct, and there's an underlying issue with apple iPad Air 2's, then my wife's iPad Air 2 would also be having the same underlying issues.

    But she's not..... she is not having any issues with her new Air 2 and wifi.

    Something here does not fit right. Why is her Air 2 wifi working and yours is not?

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Jan 3, 2015 9:26 AM in response to pawkier
    Level 1 (0 points)
    Jan 3, 2015 9:26 AM in response to pawkier


    Did you have an AC router? Did you set up your iPad Air 2 to use the AC 5GHz mode of wifi?

    Try that.

  • by Michael Albert4,

    Michael Albert4 Michael Albert4 Jan 3, 2015 9:38 AM in response to tom_eastcoast
    Level 1 (15 points)
    Jan 3, 2015 9:38 AM in response to tom_eastcoast

    My issue is not just the iPad Air 2, but all my iOS 8 devices. (3rd gen iPad, iPhone 6). Seem like an issue with iOS 8 in my case if the iOS 5 and MBA all work great.

  • by youdvdk,

    youdvdk youdvdk Jan 3, 2015 10:45 AM in response to escrge1843
    Level 1 (0 points)
    Jan 3, 2015 10:45 AM in response to escrge1843

    Hey everyone who reads this. I had the same problem and I might have figured it out for a lot of people last night. What you need to do is go to your wifi in settings and click on the little   icon on the right of your network. After that make sure your DNS is the same as your router IP address. That should work.

    Hope this helps.

  • by DezM,

    DezM DezM Jan 3, 2015 10:58 AM in response to escrge1843
    Level 1 (0 points)
    Jan 3, 2015 10:58 AM in response to escrge1843

    Wow, all of these useless replies with the new posters NOT reading previous replies. I'm removing notifications to this thread as there is no answer in sight.

     

    Although, I did swap routers from a wireless "N" to a new wireless "AC" and connections are much better & stable but not perfect. I still believe this is an iOS hardware or iOS software issue. Just remember when you do take your iPad out, most likely you WILL be connecting to a wireless "N" router.

     

    Out...

  • by 7rv9m,

    7rv9m 7rv9m Jan 3, 2015 1:47 PM in response to escrge1843
    Level 1 (0 points)
    Jan 3, 2015 1:47 PM in response to escrge1843

    It is apple.  I have been following this post.  I clicked the link in an email I received because I am following this post.  I logged in once I arrived here on page 34.  Then when I click on next page, I get logged out.  I am on my mac mini.  I logged in again and each time I select next page >, or actually click on 35, it goes to that page, but logs me out.  Now why would that happen?

     

    It's apple.

  • by niteangie,

    niteangie niteangie Jan 3, 2015 7:08 PM in response to 7rv9m
    Level 1 (0 points)
    Jan 3, 2015 7:08 PM in response to 7rv9m

    It must be something to do with certain routers and Apple. I have a mobile WiFi which my iPad Air2 refuses to connect to but my Apple laptop connects to no problems and I have tried a lot of different things. However I have no problem using the iPad Air2 at home with my home Wifi router. Both WiFis are approximately the same age. It's got to be some sort of  glitch with the iPad. All I know is it's extremely annoying as I can't use the iPad for what I bought it for.

     

    Apple you really need to sort this out as you are putting a lot of people off your products, especially at a time when Android is now so good. The only reason I bought this thing was because I have everything else Apple at home. That can easily be changed.

  • by Thatchcote,

    Thatchcote Thatchcote Jan 3, 2015 7:13 PM in response to niteangie
    Level 3 (615 points)
    Jan 3, 2015 7:13 PM in response to niteangie

    do you truly think that if this were a major problem for all iPadAir 2's that Apple would just ignore it?  It has the latest wifi technology and some routers don't play nice with that new tech.  Most people have no trouble at all.  If your iPad is less than 90 days old or you purchased AppleCare for it, all Apple Tech support.

  • by fredfrombellmawr,

    fredfrombellmawr fredfrombellmawr Jan 4, 2015 4:51 PM in response to Thatchcote
    Level 1 (0 points)
    Jan 4, 2015 4:51 PM in response to Thatchcote

    After dealing with this problem myself for a few weeks now.  I've found many forums with people having the same problem.  I finally took my iPad in to the apple store.  They said that my brand new fils router is no good and that that must be why this is happening.  I role him I just updated it to the latex one.  He also acted like this is the first time he's heard of this just like the tech support guy on the phone and his manager did which is complete bs.  So I spent another $220 on an apple router on top of the $850 for the iPad and went home.  Setup the new router...and did a clean install.  All the other devices in the house , PC, iMac, Kindle iPad 2 and two iPad 4's worked fine but the new iPad air 2 still kept loosing wifi.  So I took it back and they gave me a new one which so far is working fine.  They obviously have a bunch of iPad floating around that are defective and they are all trained to act like they have no idea what the **** is wrong.  Wasted many hours of my time and gas money dealing with this crap.  Wish they would just have told me when I first called that some have issues and to come exchange it.  Don't be quick to be smug with the people that have been dealing frustratingly with this issue because yours didn't have this problem.  I really dfo believe apple knows about the issue and is denying it for whatever legal reason. 

  • by fredfrombellmawr,

    fredfrombellmawr fredfrombellmawr Jan 4, 2015 4:54 PM in response to escrge1843
    Level 1 (0 points)
    Jan 4, 2015 4:54 PM in response to escrge1843

    After dealing with this problem myself for a few weeks now.  I've found many forums with people having the same problem.  I finally took my iPad in to the apple store.  They said that my brand new fils router is no good and that that must be why this is happening.  I role him I just updated it to the latex one.  He also acted like this is the first time he's heard of this just like the tech support guy on the phone and his manager did which is complete bs.  So I spent another $220 on an apple router on top of the $850 for the iPad and went home.  Setup the new router...and did a clean install.  All the other devices in the house , PC, iMac, Kindle iPad 2 and two iPad 4's worked fine but the new iPad air 2 still kept loosing wifi.  So I took it back and they gave me a new one which so far is working fine.  They obviously have a bunch of iPad floating around that are defective and they are all trained to act like they have no idea what the **** is wrong.  Wasted many hours of my time and gas money dealing with this crap.  Wish they would just have told me when I first called that some have issues and to come exchange it.

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