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All replies
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Helpful answers
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Jan 6, 2015 7:03 PM in response to escrge1843by mkjsdad,I MAY have resolved the WIFI dropping issue, at least with mine.
Products
iPad Air 2 64GB WiFi only
Apple Airport Extreme AC Router.
I had the same issues as everyone else. The WiFi would continually drop in and out. I looked into the configuration and decided to change the
channels on both the 2.4 and 5 Mhz bands. They were set to Automatic. I set them too manual and chose channels other then the ones that automatic had chosen
(I made note of what they were). I updated the router after making the changes and I have to say that I have not had the WiFi drop on my iPad once since then.
It has been nearly 24 hours now. I don't know if this will for everyone but it definitely seems to have done the trick for me.
Good Luck
Mike B
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Jan 10, 2015 4:36 AM in response to escrge1843by leo.opes78,Mine gets worse. The wifi keeps going on and off like all the time, even when I'm using the iPad. Sometimes it will go off and won't get back on until I go and manually do it. And when that happens I even have to enter my wifi password. Wasn't it supposed to connect automatically? That's sooooo frustrating. Hope Apple fixes that soon.
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Jan 17, 2015 5:47 PM in response to escrge1843by Shockvalue1,When the Wifi drops out does the Wifi button in settings turn off by itself? Or does the Wifi button still show as activated?
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Jan 17, 2015 6:20 PM in response to Shockvalue1by mkjsdad,The WiFi button stays on when wifi drops out
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Jan 18, 2015 6:02 AM in response to mkjsdadby fredfrombellmawr,I solved it too. Exchange your iPad for a new one. I tried everything for weeks and the problem would keep happening. I returned and exchanged it and everything is fine with the new one. They won't admit the problem on phone or in store but there must be a large batch of iPads with this problem.
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Jan 18, 2015 2:37 PM in response to fredfrombellmawrby ipad_linksys,Solution for "Linksys Smart Wi-Fi" users
1. Install the "Linksys Smart Wi-Fi" app from the Apple apps store
2. Open the "Linksys Smart Wi-Fi" app
3. Press the down arrow at bottom of page
4. Go to Router Settings > Wireless
5. Open any of the listed connections
6. Edit the connection as follows:
a. Set Network mode to "Mixed"
b. Set Channel Width to "Auto"
c. Set Channel to "Auto"
7. Edit the other connections in a similar way
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Jan 18, 2015 2:39 PM in response to escrge1843by ipad_linksys,Solution for "Linksys Smart Wi-Fi" users
1. Install the "Linksys Smart Wi-Fi" app from the Apple apps store
2. Open the "Linksys Smart Wi-Fi" app
3. Press the down arrow at bottom of page
4. Go to Router Settings > Wireless
5. Open any of the listed connections
6. Edit the connection as follows:
a. Set Network mode to "Mixed"
b. Set Channel Width to "Auto"
c. Set Channel to "Auto"
7. Edit the other connections in a similar way
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Jan 20, 2015 5:19 AM in response to escrge1843by Solidus_,iPad Air 2's wifi performance is a total disaster. If Apple doesn't fix it soon, I will have to switch to an Android tablet, which is something I never ever thought I would even consider. I'm not even saying what I will think and write about it if it turns out not to be fixable software update-wise.
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Jan 20, 2015 4:33 PM in response to Solidus_by fredfrombellmawr,I was ready to do the same thing going crazy trying to fix the issues for weeks. I ended up exchanging the ipad air 2 for a new one and haven't had any problems. They try to make you feel like your imagining the problems when there are obviously a batch of ipads out there that are messed up.
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Jan 21, 2015 3:08 PM in response to escrge1843by podstarter,I took my iPad Air 2 to the Apple Store. I explained the WiFi issue, the guy noted the serial number and came back a minute later saying that they will just swap it for a new iPad. The issue appeared to be familiar to them, going by the way they handled everything. Looks like Apple are just quietly replacing these iPads that have some hardware weirdness going on.
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Jan 24, 2015 6:33 PM in response to Thatchcoteby Delracman2002,I was worried I was the only one with issues, but I'm glad I'm not. I've restarted my iPad 4 times today and turned off and turned back on Wifi. I have the Air 2 16 gb WiFi model. We have a Linksys router, which may be the cause of the issue based on other people's comments. The router is over 10 years old and doesn't have the best connection but usually I can still watch Youtube videos in 720p, whereas I can't even watch in 144p at the moment. The issue just started a few days ago. My iPad came with iOS 8.0.2, and as soon as I set it up I upgraded to 8.1, and I've had no issues until now. Maybe the router's just being funky today (that happens sometimes) but I'm just glad other people are having the same issue.
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Jan 26, 2015 5:16 PM in response to escrge1843by Muminek,So it's happened to me, too. i lost a wifi connection on my iPad air 2 that is less than a month old. I'm so disappointed. It's not the first time that I'm having serious issues with Apple products. I tried all the above fixes and nothing worked. My iPad sometimes sees nearby wifi networks and sometimes it doesn't. Sometimes sees only some of them. but it's never able to connect to any of them. other devices work (including my iPhone 6 and iMac) so it's not a router's fault.
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Jan 26, 2015 5:31 PM in response to Muminekby ConEng,Just change the iPad, this is the only solution.
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Jan 27, 2015 5:37 AM in response to Muminekby fredfrombellmawr,I Wrote on here several times. Me and some others have gone through these problems every which way. YOU HAVE TO EXCHANGE THE IPAD! It's the only way.
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Jan 27, 2015 6:05 AM in response to escrge1843by leo.opes78,Surprisingly, my iPad seems OK now and I didn't have to do anything. Go figure.