Q: Sound failure on iPad Air 2?

I picked up my replacement last night at the Apple Store.  While setting it up I went to input the passcode and when I tapped the screen to type the text I heard a pop.   But the speaker crackling was not present and the overall quality of the sound is much improved over the first iPad Air 2.  I noticed with the first one it was way too loud at low volume.

However, I did hear that one pop during setup.  Have another 14 days to try this unit out, not sure if I will keep it or try again with another one.

Any updates from people that have tried exchanges. the iPad i have now if perfect, I don't want to risk a replacement that has the same probelm.

Went to the Apple Store today with my iPad Air 2 which had numerous sound problems: popping sounds, sound failures, sound vibrations, etc. The Genius said that it seemed like a hardware problem to him. He exchanged my iPad Air 2 for a new iPad Air 2, and I haven't had any sound problems in the last 3 hours. I will post back on this thread if I do end up having sound problems on this new iPad Air 2. But if you don't hear back from me, I will consider these sound problems resolved for me. Seems like a hardware problem.

All still perfecto after 4 days. As good or better than my Air 1. Exchange solved my hardware problems.

Same with me. Everything has been just fine for 4 days now since my iPad Air exchange. Yay Apple!

Same with me. Everything has been just fine for 4 days now since my iPad Air exchange. Yay Apple!

I have had my iPad air 2, IOS 8.1 for three days now. Twice I have had to do a hard turn off to hear

1. Video, then

2. YouTube

This was similar to a problem I experienced with the iPad air (1).

I will speak to Apple tomorrow as this is a fault.

I just set up my ipad air 2 and it would not play in-app sounds - no mute toggle on the new one and I couldn't figure it out - then I discovered the mute button on the airdrop screen - fixed me right up!

RE:

Simply swipe up from the bottom  of the screen… There you will see that a new mute button

is checked… just click to uncheck and problem solved

That worked for me!! Thank You!!

I'm expierencing the same issues I've posted a video demonstrating for those who dont know what's going on.

i honeslty don't know if it's a hardware problem with the speakers because if you plug in headphones the same problems persist plus it will only play sound out of one side

http://youtu.be/fG-m8CO8_Uc

restarting will kill sound all together which I also posted a video of, idk what to do. It seems like leaving it off for a while (a day?) fixes the problem

I had very similar issues as you describe. Replaced with another unit, and no more issues. Get to an Apple Store.

I follow Re: No Sound iPad Air 8.1 after restart my iPad. Then the sound go normal.

Settings / General / Accessibility / Mono Audio    On and Off

Before this procedure, there is crack sound sometimes and only one side of speakers have sound, and when changing settings / sounds / ringer volume, the speak makes very loud sound.

Seems really related to my bluetooth earphone.

Same  issue with mine and after 5 weeks decided to go back to Apple to ask for a fix or replacement. They weren't able to identify the source of the problem and ordered a new iPad air 2 I should pick up next week. The sound would eventually work only after having turned it off 4 or 5 times. I only hope this won't happen again with my replacement one as it's been quite annoying.

I entered into this thread early on and got a replacement iPad Air 2 to resolve my sound issues of popping, loss of sound, screeching etc.  I went 1.5 months with the new unit and thought all was resolved.  Then one morning, the issues all came back.  I was shocked.  I went back to Apple and got a third iPad Air 2 unit and did a restore of the recent backup.  To my amazement, sound issues right out the gate.  I went ahead and reset the iPad Air 2 to factory, and did a manual build up on my system.  Although it was a little painful, it was really not too bad.  It has been two weeks, and not a sound issue to be seen anymore.  I gotta believe that I had some software corruption that was perpetuating.  Fingers crossed.

I've had exactly the same problem on my new iPad Air 2.  Doing a hard reset was the only way to get back the sound. It would seem to me that since I paid over $700, this sort of problem shouldn't exist.  Sounds to me like Apple missed the boat on this one since many other people are complaining about the same problem.  Calling tech support is useless.  All they'll have you do is reset all the settings on your iPad and you'll have to spend an hour going back to redo all the settings.  The guy I spoke to didn't even know what compressed audio sounds like but that's another issue I'm experiencing.  I get pops and buzzing when any sound is introduced like an alert or an email.  Apple makes me sick.  The quality of their products and their customer support stinks!!